Freelancer profile translated to English.

Description

Seasoned professional with over two years of experience in the banking sector, I have distinguished myself by my ability to build strong client relationships and collaborate effectively within teams. My mastery of customer management and my team spirit are the pillars that support my professional approach. I am ready to take on new challenges within a dynamic team focused on customer service excellence.

Industry field of expertise

Languages

French
Native or bilingual

Workplace preferences

Can work on-site

Paris (up to 50km)

Copartis
Securities Middle Office Manager
BANKING AND INSURANCE
March 2024 - June 2024 (3 months)
Paris, France
Administrative management of operations on financial products (PEA, Securities Account).
Individual entry of UCITS subscription and redemption orders.
Processing of stock market buy and sell orders.
Monitoring compliance with regulations and internal procedures.
Processing of complaints.
Arkéa Banque Entreprise et Institutionnel
Back Office and Customer Relations Manager
BANKING AND INSURANCE
April 2022 - September 2022 (5 months)
Rennes, France
Analysis and processing of national and international flow operations.
Management of service contracts with ABEI clients (opening, updating, closing).
Administrative management of customer support requests: Management of circularizations, management of representatives, validation of beneficiaries, processing of checks and checkbooks, account configurations, rejections, B2B Mandate…
Processing of requests and complaints from stakeholders.