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Thaddee LeblondTL

Thaddee Leblond

ERP/CRM Consultant & Digital Transformation

€850/day
Lille, FR
15+ years

Average response time: 1 hour

Freelancer profile translated to English.
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About Thaddee

I support SMEs, mid-sized companies, and training organizations in their digital transformation projects: diagnosis, ERP/CRM, automation, digital strategy, change management, CSR, and Qualiopi-certified training. My approach combines strategic vision, operational tools, and team upskilling.
  • English

    Fluent

  • French

    Native or bilingual

Can work on-site
Lille (up to 50km), Paris (up to 50km), Lyon (up to 50km), Bruxelles (up to 50km), Marseille (up to 50km)

Experience

  • Établissements d’enseignement supérieur partenaires
    Educational Expert & Lecturer — Digital Transformation, IT, Data, ERP/CRM & CSR
    EDUCATION AND E-LEARNING
    September 2021 - Today (4 years and 11 months)
    Paris, France
    I work with schools and higher education institutions when they need to transform a business, sector, or professional challenge into a professionalizing educational program.

    My role is not just to deliver a course. I start from the institution's expressed needs, the curriculum, the students' level, and the sector's challenges to build an educational response directly linked to the issues encountered by companies.

    I work with institutions such as CESI, IAE, ESSCA, EFAB, GEM, IGEFI, JUNIA, with audiences from Bachelor's to Master's level.

    The issues addressed include:

    • Digital transformation and evolution of business models;
    • Information system management;
    • ERP/CRM and business process optimization;
    • Data Management, Smart Data, and data-driven decision-making;
    • Digital strategy, marketing acquisition, and performance;
    • E-commerce, e-distribution, and omnichannel strategies;
    • RTB and programmatic advertising;
    • Social selling and digital prospecting;
    • Process automation;
    • Green IT and responsible digital practices;
    • CSR, ESG, and responsible transformation;
    • Change management and adoption of new tools.

    For each intervention, I build an adapted educational solution: courses, case studies, business problems, appendices, templates, workshops, individual or group assignments, grading rubrics, and detailed corrections.

    Students work on situations close to those encountered in business: choosing an ERP, structuring a data architecture, improving a customer journey, building an acquisition strategy, framing a CSR approach, securing data, or supporting a transformation.
    Instructional Design Training Design Needs Analysis Data Management Information System Management
  • Carrefourduweb
    Senior Consultant / Founder / AMOA / Digital Transformation / ERP-CRM / CSR / Training.
    CONSULTING AND AUDITS
    June 2017 - Today (9 years and 2 months)
    Lille, France
    Senior consultant in digital transformation, ERP/CRM, digital strategy, CSR, and vocational training, I help companies structure, manage, and succeed in their modernization projects.

    Since 2017, I have been leading Carrefourduweb, a company specializing in supporting SMEs, mid-sized companies, and training organizations in digital transformation, process optimization, digital tool integration, CSR initiatives, and Qualiopi-certified training.

    My background combines management, consulting, project management, business development, and training experience.

    I focus on four key areas:

    Digital Diagnosis: Analysis of digital maturity, business processes, existing tools, operational pain points, and development of a clear roadmap with priorities, budget, risks, timeline, and indicators.

    ERP / CRM / IT Systems: Process mapping, writing specifications documents, tool selection, change management, team preparation, and deployment management.

    Automation and Sales Performance: Improvement of customer acquisition, follow-up, prospecting, and sales management through CRM, workflows, SEO/SEA, social selling, and dashboards.

    Training and Support: Design and delivery of tailor-made training programs in digital transformation, ERP/CRM, digital marketing, e-commerce, CSR, IT systems, data marketing, and change management.

    What sets me apart: I don't just provide recommendations. I deliver concrete deliverables: diagnosis reports, process maps, specifications documents, ERP/CRM selection grids, change management plans, KPI dashboards, CSR action plans, ROI simulations, project schedules, and training materials.

    My goal: To transform digital projects into measurable results, adopted by teams, and beneficial to the company's performance.
    Agile Project Management ERP Customer Relationship Management (CRM) Change Management Process Mapping
  • Carrefourduweb
    Founder & Consultant-Trainer — Digital Transformation, ERP/CRM, CSR & Change Management
    CONSULTING AND AUDITS
    June 2017 - Today (9 years and 2 months)
    Lille, France
    I assist companies facing transformation challenges: unstructured processes, ill-suited tools, poorly defined ERP/CRM projects, low adoption of digital solutions, lack of indicators, or the need to upskill teams.

    My intervention always starts with the business problem.

    I analyze processes, usage, existing tools, operational pain points, and team expectations to build a solution adapted to the company's context.

    Depending on the issue, the support can combine:

    • digital maturity diagnosis;
    • business process mapping;
    • ERP/CRM scoping and specifications document;
    • selection of digital tools;
    • workflow automation;
    • structuring indicators and dashboards;
    • change management;
    • team training;
    • CSR and ESG support, and preparation for CSRD requirements.

    Training is not treated as an isolated action. It is integrated into the proposed solution.

    When a company implements a new ERP, CRM, process, or organization, I design the necessary upskilling programs: learning objectives, materials, practical case studies, workshops, quizzes, evaluations, and post-training support.

    This approach connects business needs, tools, processes, and team skills.

    I also rely on a library of Carrefourduweb operational tools: process mapping matrices, ERP/CRM selection grids, specifications documents, KPI dashboards, change management plans, ROI simulators, CSR action plans, and training materials.

    Carrefourduweb is Qualiopi certified for training actions.

    My goal: To provide a concrete solution to a business problem, secure the transformation, and enable teams to sustainably use the tools and new working methods.
    ERP Software Business Intelligence (BI) Strategy Process Improvement Business Process Automation Agile Project Management

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Education

  • EMBA
    HEC
    2006
    Executive MBA orienté stratégie, management, conduite du changement et développement du leadership dans un contexte international. Programme structurant autour de la décision stratégique, de l’analyse des ressources de l’entreprise, de la maîtrise des processus clés, du pilotage de l’action, du leadership et de la posture de dirigeant. Cette formation renforce mon approche actuelle : accompagner les dirigeants dans leurs décisions de transformation digitale, ERP/CRM, RSE et modernisation organisationnelle.

Certifications

  • Qualiopi Certification
    PRONEO
  • Agile Coach — ICP-ENT & ICP-CAT
    ICAgile Certified Professional

Skill set

Categories