About Tessa
Empowering teams to deliver the change leaders envision.
English
Native or bilingual
Dutch
Native or bilingual
Experience
- Deloitte Consulting Netherlands / Odysseus Groep BVSenior Manager & TeamLead, Customer & Employee Experience + ServiceNow PracticeTECHJanuary 2006 - March 2025 (19 years and 2 months)Amsterdam, Netherlands
- Led and developed a high-performing team of 45+ consultants during both challenging times as well as periods of growth
- Acted as internal COO: responsible for P&L, staffing, recruitment, performance management, team well-being, and culture building
- Contributed to Deloitte's Private Business practice, helping leaders tackle challenges around management, succession, culture, and innovation mindset
- Strengthened Deloitte's Change and Transformation capability through complex, high-impact client programs across industries
- Refined and applied advanced facilitation techniques (e.g. breakthrough workshops) to empower client leadership and drive lasting improvements
- Guided countless complex and sweeping initiatives shaped by a single principle: doing the right things — and doing things right
- Enabled client teams to operationalize transformation in a way that was sustainable, people-driven, and fully adopted across the organization
Project examples available upon request. - LogicaCMG (a.k.a. CGI Inc.) / ABT Corporation (a.k.a. Broadcom Inc.)Implementation & Change Consultant, Business Management Support + PPM ToolingDIGITAL AND ITDecember 1998 - January 2005 (6 years and 1 month)Amsterdam, Netherlands
- Delivered complex projects across Europe (and beyond), supporting clients in sectors including legal, financial services, FMCG, government, and tech
- Frequently embedded within client teams — known for being hands-on, adaptable, and deeply engaged with both leadership and delivery
- Served as a trusted advisor on complex, multi-stakeholder programs — often bridging the gap between strategy and execution
- Led PMO setup and Transformation Office design, ensuring governance, prioritization, and transparency across enterprise portfolios
- Supported Agile enablement and portfolio evolution for organizations adopting new delivery models and ways of working
- Designed and facilitated custom training programs and serious games to build capability, shift mindsets, and integrate new practices across stakeholder groups
- Advised on strategic initiatives, helping organizations translate insight into action and integrate change into their operations and culture
Project examples available upon request.
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Education
- BSc International Business Administration (IBA)Utrecht University of Applied SciencesBSc International Business Administration (IBA)
- PRINCE2 Practitioner, P3O/P3M3, MSP, MoPPRINCE2 Practitioner, P3O/P3M3, MSP, MoP