Freelancer profile translated to English.

Description

Professional with many years of experience in the hospitality, airport, and social media content sectors, combined with a solid background in a Professional Bachelor's degree in Commercial Activities Management and Commercial Management, and a strong aptitude for acquiring new knowledge. Capable of both teamwork and independent work, I demonstrate a strong sense of organization and proven skills in handling customer requests and complaints, daily accounting, service billing, payment collection, and control of deferred payments, as well as reporting on recorded turnover.

Languages

French
Native or bilingual
English
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

Comité Régional de Tourisme Paris Ile de France
Sales Advisor
TRAVEL AND TOURISM
October 2016 - December 2023 (7 years and 3 months)
Paris, France
Greeting and assisting passengers.
Analyzing their needs and advising them.
Providing information and selling tourist services for Paris and the Île-de-France region.
Managing tourist reservations.
Reporting visitor information using the statistical tool.
Independently managing customer disputes.
Maintaining the sales area, ensuring the proper upkeep of shelves.
Assisting customers with their purchases, providing personalized advice, presenting products that match their search criteria.
Suggesting complementary sales or substitute products (including outside of one's own department).
Receiving merchandise arrivals, checking their condition, storing items in the storage area.
Closing sales and/or processing payments.
Office (Word, Excel) Open Bravo,Internet Sense of Organization Video Editing Sales Techniques Proactive Bilingual French/English Reliability Service Orientation Adaptability