Freelancer profile translated to English.
Back to original languageAbout Teo
I specialize in creating AI agents dedicated to the hotel industry.
I assist hotels, independent establishments, and hotel groups
in automating repetitive customer service tasks:
email responses, request sorting, reservation qualification,
and 24/7 customer support.
My approach is pragmatic and results-oriented:
I don't replace teams, I save them time.
The AI agents I implement act as digital reception assistants,
capable of responding quickly to clients,
detecting urgent requests, and forwarding information
to the right people.
Main use cases:
- automatic sorting of incoming emails
- answering frequently asked customer questions
- qualifying reservation requests
- multilingual support (FR / EN / DE / IT)
- creating draft responses for human validation
The solutions are:
- easy to use
- no access to sensitive systems
- compliant with best practices (GDPR)
- personalized for each establishment
I work with modern automation tools (n8n, generative AI)
and I always prioritize progressive and testable deployments,
without heavy commitment for the hotel.
Objective: improve responsiveness, reduce operational load,
and offer a better customer experience.
French
Native or bilingual
Remote only
Primarily works remotely
Experience
- IA Agency HôtellerieDirectorHOSPITALITYJanuary 2026 - Today (5 months)Genève, SwitzerlandI help hotels sell more while reducing workload through AI agents dedicated to customer relations. I implement agents available 24/7 to respond to clients, qualify prospects, manage appointments, and handle after-sales service. Result: up to 10 hours saved per week, reduced support costs, and more reservations without hiring. You transform your customer relations into a profitable and sustainable growth lever.
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