Freelancer profile translated to English.

Description

My name is Tchiess SAFOU, I have a Master's degree in Business Development and Business Engineering, with over 3 years of experience in sales and a passion for strategy, commercial prospecting, and I am already operational in the field. I put my skills to work for customer performance and growth.

Languages

French
Native or bilingual
English
Conversational
Spanish
Basic

Workplace preferences

Can work on-site

Paris (up to 50km)

CONCENTRIX MEDICA
CLIENT ADVISOR
MEDICAL
September 2025 - December 2025 (3 months)
Boulogne-Billancourt, France
Handling administrative order processing: Creating client and supplier accounts, entering invoices, filing administrative and financial documents, checking and monitoring orders. Making appointments with healthcare professionals. Stock management. Logistics monitoring. Handling incoming and outgoing calls. Managing client portfolio. Customer service management for complaints and health and logistics advice requests. Performing telesales, telemarketing, and teleprospecting. Conducting telephone surveys, revenue, and monthly targets. Negotiation / prospecting. Updating schedules and dashboards.
Proactive Goal achievement Prospecting
Carrefour City
SALESPERSON
AGRICULTURE
August 2022 - September 2025 (3 years and 1 month)
Paris, France
Preparing customer deliveries - Receiving and tracking returns. Developing a trusting relationship with customers - Ensuring Excel files are compliant. Recording, processing, or forwarding customer complaints - Managing multiple deadlines and priorities. Invoicing and recording sales/ Prospecting and following up with clients. Handling external and internal customer requests - Commercial, administrative, and financial management. Managing order flows.
Proactive Problem solving Team training Team management Stress and emotion management
ORANGE
Salesperson
DIGITAL AND IT
January 2019 - June 2021 (2 years and 5 months)
Dakar, Senegal
Updating and monitoring client/prospect files. Following up and contacting clients. Preparing customer deliveries. Receiving and tracking returns. Developing a trusting relationship with customers. Ensuring Excel files are compliant. Recording, processing, or forwarding customer complaints - Managing multiple deadlines and priorities. Invoicing and recording sales. Prospecting and following up with clients. Handling external and internal customer requests. Commercial, administrative, and financial management. Managing order flows.
Telephone prospecting Marketing Contract negotiation Resilience Team spirit