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Tatiana FloryTF

Tatiana Flory

Process & Change Management Consultant

€787/day
São Paulo, BR
15+ years

Average response time: 1 hour

About Tatiana

I help banks, asset managers and financial-services firms untangle stuck processes and bring regulation and operations into alignment.
Over 20+ years across Itaú, J.P. Morgan Chase DTVM and Julius Bär, I built and led custody, onboarding and compliance operations from the ground up — often as the person brought in when a project had stalled, a process wouldn't close, or teams and systems weren't talking to each other.
What I do best:
Diagnose — I map the current state, find what's really blocking delivery, and separate the real problem from the noise.
Align regulation with operations — I translate regulatory requirements (KYC/AML, FATCA/CRS and local frameworks) into processes people can actually run, without breaking compliance.
Drive change to completion — I lead the redesign and the stakeholder alignment end to end, across multiple teams, functions and geographies.
I bring a hands-on, cross-border approach and a rare combination: deep financial-services operations expertise paired with the regulatory fluency to make transformation stick. I work with institutions that need someone who can sit between the technical, operational and regulatory sides — and get everyone moving in the same direction.
Available for remote and project-based engagements. Fluent in English and Portuguese; dual Brazilian/EU nationality.
  • English

    Native or bilingual

  • Portuguese

    Native or bilingual

Can work on-site
São Paulo (up to 30km)

Experience

  • LINHAGENS
    Director of Research
    RESEARCH
    February 2023 - Today (3 years and 6 months)
    São Paulo, Brazil
    • • Lead end-to-end documentary research and investigation for dual citizenship cases, conducting in-depth searches across public, religious, and notarial archives throughout Europe and Latin America.
    • • Validate historical records, cross-reference multiple independent sources, and reconstruct family lineage chains to substantiate ancestry claims.
    • • Develop research methodologies and standardized investigation procedures to improve accuracy, traceability, and turnaround time.
    • • Draft technical reports and legal opinions presenting documentary findings as formal proof for citizenship applications.
    • • Oversee the research budget and the network of archival suppliers and collaborators across multiple jurisdictions.
    Business analysis Strategic planning Change Management
  • FLEXAGONO
    Strategic Fundraising Consultant
    CULTURE
    August 2022 - July 2023 (11 months)
    São Paulo, Brazil
    • Defined and led the fundraising strategy for cultural and technology projects, mapping opportunities (public calls, incentive laws, investment funds and financing lines) and assessing risk and return.
    • Supported the legal, financial and regulatory structuring of projects to ensure compliance and economic viability.
    • Produced institutional materials, impact reports and executive presentations aligned with ESG metrics for transparent stakeholder communication.
    • Monitored and reported fundraising results, ensuring alignment with strategic and social-impact objectives.
    Strategic planning Business analysis Business intelligence ESG
  • JULIUS BÄR FAMILY OFFICE
    Product Consultant – KYC & Onboarding
    BANKING AND INSURANCE
    May 2021 - November 2021 (6 months)
    São Paulo, Brazil
    • • Led system and process integration during a Merger and Acquisition (M&A).
    • • Owned product requirements for the Salesforce-based onboarding, KYC, and screening platform, driving automation and compliance optimization.
    • • Redesigned processes and customer journeys to ensure adherence to KYC/AML, sanctions and name
    screening, FATCA, CRS, and internal policy requirements.
    • • Managed multidisciplinary stakeholders, led change management, and served as the strategic interface between technical and regulatory teams.
    Change Management Compliance Business analysis Strategic planning Risk Management

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Education

  • Decision-Making and Strategy
    MIT
    2012
    Decision-Making and Strategy
  • NYU
    2009

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