About Tatiana
Spanish
Native or bilingual
Portuguese
Native or bilingual
English
Conversational
Experience
- SmartupSocial Media ManagerMarch 2011 - April 2024 (13 years and 1 month)Madrid, SpainDesigned and executed results-oriented social media strategies, managing the brand's digital presence and strengthening audience connection.- Planning and organization of content calendars to maximize engagement and reach.- Writing creative and persuasive content tailored to each social network and target audience.- Competitive analysis and trend monitoring to identify improvement opportunities.- Management of social media and analytics tools: Metricool, Hootsuite, Google Data Studio, Hubspot.- Preparation of periodic performance reports and presentation of strategic insights to the team.- Creation and sending of newsletters (MailChimp and Hubspot) with a focus on engagement and conversion.- Management of customer service on platforms such as Google My Business and TripAdvisor, ensuring positive experiences.- Administration and updating of content on Wordpress to optimize web presence.
- Dos Marketing DigitalFounder and Social Media StrategistSeptember 2025 - Today (11 months)Madrid, SpainDigital strategy, storytelling, and support for hotels and tourist accommodations."There are no big or small hotels, only places with stories that deserve to be told."
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Education
- Master in Corporate CommunicationPontifical University of Salamanca2010- Reputación y Marca Corporativa - La preparación de la comunicación en entornos de crisis - Comunicación y Gestión de Recursos Humanos: atracción del talento, acogida y motivación - El Plan de Comunicación: Estrategia, Misión y Visión - Pensamiento creativo e Innovación - Trabajo en Red - Gestión de Eventos - Gestión de la RSC - Elaboración del Discurso Institucional - Liderazgo y Gestión de Equipos
- Online Course in Social Media and Mobile MarketingAutonomous University of Madrid2016- Marketing y Redes Sociales - Investigación de Mercados en Redes Sociales - Comunicación Comercial en Redes Sociales - Marketing en Móviles