Freelancer profile translated to English.
Back to original languageAbout Tarik
As a Salesforce Business Analyst, I support the success of your projects from the definition of business needs to the implementation of the solution while adding value.
I can easily integrate into project teams and work in agile and English-speaking environments.
I am certified "Salesforce Administrator" (ADX201) and "Service Cloud Consultant".
French
Native or bilingual
English
Fluent
Spanish
Conversational
Can work on-site
Paris (up to 50km), Nice (up to 50km), Marseille (up to 50km)
Experience
- AxaSalesforce Business AnalystBANKING AND INSURANCEJuly 2022 - March 2023 (9 months)Paris, FranceSalesforce Experience Cloud implementation project- Definition and prioritization of business needs- Writing user stories- Facilitating agile rituals- Updating and leading the project committee- Writing the user guide
- MatmutSalesforce Business AnalystBANKING AND INSURANCEJune 2021 - June 2022 (1 year and 1 month)Rouen, FranceSalesforce Service Cloud implementation project at MATMUT- Facilitating refinement workshops to detail business requirements- Functional configuration of the Salesforce solution- Carrying out deployments- Monitoring and fixing anomalies reported by users
- VerspierenSalesforce Business AnalystBANKING AND INSURANCEOctober 2020 - May 2021 (7 months)Île-de-France, FranceSalesforce Sales Cloud scoping and implementation project at VERSPIEREN- Scoping and modeling business needs- Writing user stories- Functional configuration of the solution- Preparing the acceptance test plan- Corrective and evolutionary maintenance of the tool- Writing user training materials for the Salesforce tool
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Education
- Specialized Master's degree, Information Systems ManagementCentraleSupélec2018Mastère spécialisé, Management des systèmes d'information
- Engineering degreeECAM-EPMI2017Diplôme d'ingénieur
Certifications
- Salesforce Administrator (ADX201)Salesforce2022
- Salesforce Service Cloud ConsultantSalesforce2023