TGAbout Tanvi
I enable organisations to turn their IT and business priorities into clear, actionable plans and help bring those plans to life. With 15+ years of experience in IT strategy, governance, KPIs, and compliance, I work closely with stakeholders to understand their needs, co-create solutions, and deliver structured, measurable outcomes. Typical projects include IT roadmaps, KPI frameworks, governance design, and process improvements. My approach is solution-oriented, collaborative, and focused on co-creating real, tangible value.
English
Native or bilingual
German
Fluent
Can work on-site
Stuttgart (up to 50km)
Experience
- PHOENIX International Holdings (PIH) GmbH,IT Strategy ManagerAugust 2023 - Today (2 years and 10 months)70 Stuttgart, Germany• Lead the IT & Digital KPI Framework Design and Implementation, providing insights into IT & Digital performance• Collaborated with internal developer to build and launch an enterprise wide Power BI dashboard to support decision-making and executive reporting• Defined and aligned reporting logic with SLA targets and risk thresholds; ensured secure deployment and leadership sign-off• Championed scorecard-based governance, strengthening planning, prioritization, and accountability for IT initiatives
- McKesson Europe AGBusiness Relationship & IT Process ManagementApril 2022 - August 2023 (1 year and 4 months)• Co-led post-merger IT process integration between McKesson and PHOENIX, with a primary focus on ensuring uninterrupted business continuity across critical operations• Collaborated with stakeholders to develop interaction models for key ITIL service management processes that enabled the carve-out of McKesson businesses in 6 countries• Partnered with key McKesson corporate stakeholders to analyse business needs and place appropriate IT demand requests with a focus on data protection and information security• Contributed to finalizing the business continuity and disaster recovery plan for McKesson Europe AG
- McKesson Europe AGService Delivery SpecialistJune 2018 - April 2022 (3 years and 10 months)• Co-Led Six Sigma project to streamline ITSM Starter, Leaver & Mover processes, reducing inefficiencies and improving service delivery• Standardized access rights management, eliminating errors and cutting request processing time by 50%• Implemented business-aligned ITSM processes and a self-service web shop for McKesson Europe Business Units• Automated reporting via Power BI and optimized provider interfaces, freeing team capacity• Delivered multiple ITSM tool enhancements with internal and external partners, boosting stakeholder satisfaction
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Education
- SAFe® Scrum Master Training Six Sigma Green Belt TrainingSAFe® Scrum Master Training Six Sigma Green Belt Training
- Foundation in IT Service Management Business German C1ITIL®Foundation in IT Service Management Business German C1