About Tanjonaiko Ezra
French
Native or bilingual
English
Conversational
Malagasy
Native or bilingual
Experience
- Webhelp MadagascarTechnical Advisor – Fibre FTTHTELECOMMUNICATIONSOctober 2022 - February 2023 (4 months)Tananarive, MadagascarEnsure the monitoring of technical incidents by quickly identifying anomalies, coordinating corrective actions, and guaranteeing compliance with performance indicators (KPIs) in order to optimize service quality and customer satisfaction.
- FreelanceTelemarketer – FreelanceTELECOMMUNICATIONSJune 2023 - July 2025 (2 years and 1 month)Tananarive, MadagascarProspect new clients interested in international mobility programs, qualify leads, provide personalized follow-up, meet their needs, and support them throughout the process in order to optimize conversion rates and customer satisfaction.
- OceanCallSetim Group After-Sales Service ManagementFebruary 2023 - December 2024 (1 year and 10 months)Customer complaints and product return processing. Phone and email support, ensuring fast and efficient service. Coordination with internal departments and updating customer files.
Recommendations
Be the first to recommend Tanjonaiko Ezra
Help this freelancer shine by sharing your experience working together.
These freelancer profiles also match your criteria
Agatha Frydrych
Backend Java Software Engineer
4.7
(3)
2
Baptiste Duhen
Fullstack developer
4.6
(4)
5
Amed Hamou
Senior Lead Developer
4
(2)
7
Audrey Champion
Web developer
4.3
(3)
4