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Tanja StachowiakTS

Tanja Stachowiak

Sales B2B+B2C, Consulting, Implementation, Optimization

€800/day
Düsseldorf, DE
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Tanja

Sales Support:
With my many years of experience in sales, I support you quickly and pragmatically in day-to-day operations, including with the following topics:
- Acquisition of new customers and support of existing customers
- Development and expansion of key accounts
- Preparation and execution of customer appointments
- Participation and implementation of sales events
- Practical sales coaching
- Monitoring and analysis of KPIs
Process Optimization:
I help you implement effective and efficient sales processes - from the initial customer contact to after-sales management - This includes, for example:
- Improvement of customer approach in acquisition
- Training processes for new sales employees
- Optimization of order management
- Optimization of internal processes and interfaces between departments
- Technical and conceptual support for IT projects for process automation

Sales Strategy
I help you develop and implement the right strategy for you. This includes, for example:
- Target customer definition
- Customer analysis, segmentation, and prioritization
- Identification of competitive advantages (USP)
- Definition of a customer relationship strategy
- Definition of sales channels and processes

What I bring - My Approach

I'll meet you where you are.
Together, we will adopt the perspective of your customers and employees and develop feasible solutions. We identify needs, set achievable goals together, and define practical measures. If necessary, we make changes, keeping our goal in mind.

Partnership-oriented and solution-focused, I support you where you need me. At your request, I can be on the front lines or hold the strings together behind the scenes.

I am satisfied when you are.
My motivation is to help you achieve sustainable success and economic added value with my support.
  • German

    Native or bilingual

  • English

    Conversational

  • French

    Basic

Can work on-site
Düsseldorf (up to 50km)

Experience

  • Recycling Dual GmbH
    Inside Sales Account Manager
    ENVIRONMENTAL
    July 2021 - January 2022 (7 months)
    Mönchengladbach, Germany
    - telephone cold calling, offer preparation, contract negotiations
    - Development and maintenance of the CRM system
    - Design of sales-promoting measures and approaches to promote brand awareness and customer loyalty
    - Participation in projects to optimize sales processes and expand market position
    Sales Support Customer Service Key Account Management Project Management Communication
  • W.Nowakowitsch GmbH (Papier Mettler Gruppe)
    Regional Sales Manager
    RETAIL (LARGE RETAILERS)
    February 2020 - January 2021 (1 year)
    Düsseldorf
    - Development and support of regional key accounts
    - Assortment planning and design
    - Customer visits, order taking, and after-sales service
    - Creation of analysis and management reports
    - Monitoring and optimization of internal and customer-specific processes
    Key Account Management Customer Service B2B Sales Optimization Communication
  • Viebrockhaus Vertriebs GmbH & Co. Betrieb KG
    Project Manager / Consulting and Sales
    REAL ESTATE
    October 2015 - December 2019 (4 years and 3 months)
    Kaarst
    - Acquisition and expansion of new customer business (B2C)
    - Overall process responsibility - planning, offer preparation, sales
    - Personal consulting and customer support
    - Execution of customer events
    - Cooperation and exchange with all corresponding departments, authorities, and customers
    Customer Service B2C Project Management Sales Technical Understanding

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Education

  • Business Administrator IHK
    IHK Ruhr
    2015
  • Industrial Specialist IHK
    IHK Ostwestfalen zu Bielefeld
    2003

Skill set (11)

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