About Tanja
German
Native or bilingual
Experience
- Santander BankCLAIMS MANAGEMENTApril 2025 - Today (1 year and 2 months)Invoicing & Monitoring Control of payment deadlines/dunning considering legal regulations Conflict resolution Data maintenance & Reporting IT skills Handling of ERP/accounting systems (Microsoft, SAP) Legal certainty and efficiency in communication
- Deutsche VermögensberatungINDEPENDENT ASSET ADVISORDecember 2014 - June 2023 (8 years and 6 months)Precise thinking & decision-making Evaluation of legal options Making responsible decisions Basic legal knowledge in finance Entrepreneurial thinking
- Frankfurter Allgemeine ZeitungCLERKJune 2008 - June 2011 (3 years)Complaint management Restoring customer satisfaction Strengthening customer loyalty Recognizing and avoiding errors in the future Protecting the company's image
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Education
- KAUFFRAU FÜR BÜROKOMMUNIKATIONTeam Handel GmbHKAUFFRAU FÜR BÜROKOMMUNIKATION