About Tanguy
English
Fluent
French
Native or bilingual
Experience
- DoctolibBusiness Operations Manager - Data qualitySeptember 2024 - Today (1 year and 9 months)Paris, FranceLead Market data quality for Doctolib serving Sales, GTM,marketing, product and development teams with a team of 3data-analysts levering data reporting and orchestration, and AIagents.
- Support market and product launch with market data and analysis
- Main impact:
- Improve TAM-to-pipe ratio by 15pts by implementing data
- flow for markets where Doctolib operates improving Sales equations
- Reach ~99% phone completion rate and 95% accuracy.
- DoctolibSenior Product ManagerSOFTWARE PUBLISHINGNovember 2020 - November 2024 (4 years)Paris, France
- Reduce the number of unbilled customers from 10% to 0% and generate 1.5m€ new MRR by implementing a pricing framework integrating product features, metering and Doctolib billing engine.
- Launch new product AI assistant on market by implemented a self-subscribe and PLG framework with 75% CVR on the signing process.
Billing system / pricing / PLG - DoctolibSalesforce Product ManagerSOFTWARE PUBLISHINGMarch 2018 - December 2020 (2 years and 9 months)Paris, France
- Product Owner :
- Story writing, product management, standard setup
- Specification : User story, roadmap.
- Reports & Dashboard in Lightning and Classic
- Data management
- Sales operations in Salesforce : lead assignment, territory management
- Marketing - Salesforce - Hubspot Intégration.
- Project Management : Prioritizing tasks, forecasting projects, meeting with key users - User Guide writing, UAT, Training users, user support
- Salesforce Administrator: General administration, Flows, Process Builder, Build/Run, validation rules, workflow
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Education
- Msc in ManagementEMLYON Business School2018