Freelancer profile translated to English.
Back to original languageAbout Tamara
Experienced professional in customer relations, administrative management, and team organization, I now offer my skills to companies and freelancers seeking reliable and responsive daily support.
With over 14 years of experience in retail and management, I have developed skills in customer support, complaint management, administrative follow-up, schedule organization, team coordination, and priority management.
Accustomed to dynamic environments with high customer traffic, I am recognized for my service orientation, autonomy, and adaptability. I can undertake missions in customer relations, administrative assistance, remote support, email management, and daily activity organization and follow-up.
French
Native or bilingual
English
Conversational
Remote only
Primarily works remotely
Experience
- Garcia OutletAssistant ManagerMay 2015 - May 2026 (11 years)Messancy, LX, BelgiumTeam management and support, store organization, and sales objective monitoring. Daily administrative management: schedules, emails, task tracking, and team coordination. Training of new employees, priority management, opening and closing, customer relations, and loyalty building. Experience in an international outlet environment with high customer traffic.
- Garcia OutletSalespersonAugust 2012 - May 2015 (2 years and 9 months)Messancy, LX, BelgiumCustomer advice and support, jeans and ready-to-wear sales, product display, and checkout management. Participation in customer loyalty, customer relationship management, and contribution to the smooth running of the store in a dynamic outlet environment. Experience in merchandising, window display setup, and mannequin dressing.
- Superdry OutletSalespersonFebruary 2012 - August 2012 (6 months)Messancy, LX, BelgiumCustomer reception and advice, sales, stock management, and shelving. Participation in store organization and customer satisfaction in an international outlet environment.
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Education
- Sales qualification certificate (equivalent to Bac Pro Sales) Certificate of Professional Sales StudiesInstitut Cardijn Lorraine2011Certificat de qualification de 6ºn année Vente (équivalent Bac Pro Vente) Certificat d'études de 6ºº Professionnel Vente