Freelancer profile translated to English.

Description

I help companies, particularly in the restaurant industry, to automate their daily operations using tailor-made AI agents.

I design agents capable of managing reservations, phone calls, and customer communication (SMS, messages), to simplify internal organization and prevent any loss of requests, especially during peak periods.

My approach is business-oriented: each agent is designed as a true operational assistant, configured according to the company's specific rules (hours, capacity, priorities, exceptions), and not as a simple generic chatbot.

I am involved from the scoping phase to the deployment of the AI agent, with real-world testing and continuous adjustments.

Objective: save teams time, improve customer relations, and enhance operational efficiency.

Industry field of expertise

Languages

English
Conversational
French
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

FOL 58
ACCOUNTANT
CIVIC AND SOCIAL ORGANIZATIONS
June 2024 - December 2025 (1 year and 6 months)
Reception, reconciliation, coding, data entry, matching, G-L reporting, Clients (residents): Account monitoring, coding and data entry, invoicing and account statements, Production, distribution, and contribution to the analysis of budget statements, Physical/telephone reception, cash management, mail management.
General and analytical accounting Payment monitoring Budget monitoring Overdue payment reminders Accounting data entry
ABI SHARP CENTER
ACCOUNTING ASSISTANT
December 2023 - February 2024 (2 months)
Invoices: reception, quote reconciliation, data entry, account matching, Bank reconciliation, Telephone reception.
MINISO
SALES ASSISTANT
September 2021 - February 2022 (5 months)
Cash register management (opening/closing) Shelf management (store restocking) Stock management (carton reception and storage)