Tahiry Ramarolahy

Customer advisor with 2 years of experience, I assist clients in managing their requests and complaints, both by phone and email. My goal is to provide clear, fast, and effective answers while ensuring a quality customer experience.

Accustomed to handling sensitive situations and unhappy customers, I know how to listen, be patient, and act professionally to find suitable solutions. Thanks to my experience in customer relations, I can handle a large volume of requests while maintaining a good level of satisfaction.

What sets me apart: my ability to communicate with empathy, manage stress, and quickly adapt to the needs of both clients and the company.

I am used to working on:

processing customer complaints,

managing incoming and outgoing calls,

customer support by email,

monitoring customer files,

providing daily customer support and assistance.