Freelancer profile translated to English.

Description

I am Souhila, a graduate in hydrocarbons with a strong appetite for entrepreneurship and marketing. After successfully founding and managing a soap manufacturing company in Algeria, I developed expertise in market analysis, commercial strategy, and project management.

To enrich my skills, I obtained a diploma in project management, commercial marketing, and entrepreneurship from the Riera School in Nice. Thanks to this dual field and academic experience, I am able to provide relevant analyses and solutions adapted to the needs of companies, whether for market research, strategic development, or product launches.

Entrepreneurial, rigorous, and results-oriented, I would be delighted to collaborate with you to achieve your goals.

Industry field of expertise

Languages

French
Native or bilingual
English
Conversational
Arabic
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

OASIIS
Customer reception service internship, social media management
RESTAURANTS AND FOOD SERVICE
April 2024 - July 2024 (3 months)
Nice, France
Customer reception:

Provide a warm and professional welcome in person, by phone, or digitally.

Answer customer questions, guide them, and assist them with their requests.

Manage complaints and propose appropriate solutions to ensure customer satisfaction.

Follow up on requests using dedicated tools (CRM, messaging).

Social media management:

Manage and moderate social media pages (Facebook, Instagram, LinkedIn, TikTok, etc.).

Create engaging content: writing posts, creating images, short videos, and infographics.

Respond to private messages and user comments professionally.
John Keating
Research officer internship: monitoring / marketing strategy, market research
March 2023 - June 2024 (1 year and 3 months)
Nice, France
Market research:

Analyze market trends (sector, competition, consumer behavior).

Conduct quantitative and qualitative studies (surveys, polls, interviews).

Identify growth opportunities or areas for improvement.

Collect, analyze, and synthesize economic and commercial data