About Taddee William
French
Native or bilingual
English
Fluent
Experience
- CognizantIT Site Support EngineerJune 2024 - December 2024 (6 months)Lyon, FranceRigor, Teamwork (mixed cultural), Adaptability, Responsiveness. Mission: Within Cognizant, the objective is clear and concise: Ensure infrastructure support at the client's Network and Firewall level. Objectives:
- Monitor over 1000 network devices (Routers, Switches) with ENTUITY
- Ensure supervision of over 500 firewalls with PANORAMA
- Monitor over 500 (Wifi Controllers, Access Points) with AirWave
- Manage over 100 incidents in the Network and Security scope with ServiceNow
- Track over 50 requests for firewall rules with AlgoSec
- Create over 100 IP addresses using an IPAM solution
- Implement over 20 solutions that prevented production site shutdowns
- Follow up on over 50 requests from client teams with the Backend team (India)
- Ensure the upgrade process for over 50 switches with different risks:
- Create tickets to start the upgrade procedure
- Validate tickets to create the CHANGE
- Follow up with all stakeholders to get the CHANGE approved
- Manage the meeting and technical execution for the switch upgrade.
- Monitor all alerts related to this CHANGE
- Supervise over 15 meetings between Sanofi and the offshore team to resolve user issues.
- Alcatel-Lucent EnterpriseCybersecurity EngineerApril 2023 - October 2023 (6 months)Strasbourg, France: The goal of this project is to enable Alcatel to analyze all logs from its infrastructure (approximately 200 servers) using an open-source tool. : ✔️: Setup of a virtual instance for initial validation, followed by deployment on AWS instances in production, enabling the supervision of 200 servers. ✔️: Installation and configuration of agents on 10 workstations to ensure reliable activity log reporting and facilitate security analysis. ✔️: Real-time monitoring of the IT infrastructure and proactive alert management, ensuring a rapid response to security and operational incidents. ✔️: Development and implementation of 3 specific proactive detection rules to anticipate and block potential cyber threats. ✔️: Development of custom scripts to optimize the operation and efficiency of the WAZUH solution. ✔️-: Configuration of the email alert system on 2 workstations to ensure immediate notification in case of critical incidents. ✔️: Coordination with a team of 5 data center technicians for the deployment of WAZUH agents, with effective communication to ensure smooth implementation. ✔️: In English for deployment and in French for solution documentation.
- SAENetwork and Telecommunication Services AdministratorFebruary 2021 - August 2022 (1 year and 6 months)Douala, CameroonRigor, Quality of writing, Open-mindedness, Teamwork, Adaptability: This experience allowed me to take my first steps into the working world and solidify my experience not only in networking but also more generally in the design office environment. : ☑ Install and configure video surveillance, fire detection, access control, and alarm management systems ☑ Participate in the implementation of an electrical monitoring project ☑ Reorganize an IT rack for Standard Chartered Bank ☑ Manage over 100 incidents from the TOTAL ENERGIES CAMEROUN NOC ☑ Manage a technical team of 08 people ☑ Configure over 50 telephone terminals for OLAM ☑ Deploy an IT redundancy solution at TRADEX ☑ Respond to various calls for tenders. ☑ Troubleshoot and maintain equipment failures for clients (3/month) ☑ Supervise the company's IT park (over 30) ☑ Connect a Schneider Electric Galaxy UPS to the IT network.
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Education
- Mastère Spécialisé, Ingénierie de la CybersécuritéIMT Nord Europe2023Mastère Spécialisé, Ingénierie de la Cybersécurité
- Master en administration réseau et des services de télécommunications, Administration de / administrateur réseaux et systèmesInstitut Universitaire de la Côte2020Master en administration réseau et des services de télécommunications, Administration de / administrateur réseaux et systèmes