Freelancer profile translated to English.

Description

Virtual assistant and customer service specialist, I support companies and entrepreneurs in administrative management, planning, communication and French/English-speaking customer support. Organized, responsive and versatile, I take care of your agendas, e-mails, databases and daily tasks to save you time and improve your efficiency. Mastery of office tools and collaborative platforms.

Industry field of expertise

Languages

French
Native or bilingual
English
Conversational

Workplace preferences

Remote only

Primarily works remotely

l'echo des possibles
Podcast channel owner
March 2025 - Today (1 year and 3 months)
Dakar, Senegal
I shoot videos where I talk about everything that is entrepreneurship and HR. I also shot the first long video. I only did solo formats. I am also one of the ambassadors of Tecno mobile Senegal. I also make videos presenting the activities of companies.
Female voice-over HR Consulting entrepreneur Listening and communication User research
Viral com Afrique
Admin and Management Assistant
August 2024 - December 2024 (4 months)
Dakar, Senegal
I had to do all the administrative tasks there. I sent the emails, I answered the letters as well as the telephone calls, I made the report of the meetings and seminars. I also sent the application files for approval.
Future Store
Commercial/Community Intern
August 2023 - November 2023 (3 months)
Dakar, Senegal
I answered calls as well as customer emails. I created and animated the Instagram page of the store. I welcomed customers and showed them the products available and I wrote invoices as well as customer quotes. At the same time I was doing the canal re-subscription for customers.

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Master 2 in Human Resources Management
Afi-UE
Master 2 enGestiondesRessources Humaines
Bachelor's degree 3 in Human Resources Management
ESTG
Licence 3 en Gestion des Ressources Humaines

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Tacko Ndiaye

Admin and Management Assistant

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