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Szilvia HosserSH

Szilvia Hosser

Virtual Operations & Administrative Support

€125/day
Vienna, AT
3-7 years

Average response time: 1 hour

About Szilvia

I provide structured administrative and operational support to organizations across government, healthcare, legal, and nonprofit environments. My work focuses on maintaining accurate systems, supporting client communication, and ensuring smooth day-to-day operations across distributed teams and workflows.

I have experience working in both public and private sectors in the United States and Europe, with a strong background in administrative coordination, database and case management, and client-facing communication in multilingual environments.
  • English

    Fluent

  • Hungarian

    Native or bilingual

  • German

    Conversational

Can work on-site
Vienna (up to 50km)

Experience

  • Teladoc
    Healthcare Operations & Claims Processing Administrator
    MEDICAL
    May 2024 - March 2025 (10 months)
    Hungary
    • Processed healthcare applications in compliance with regulatory requirements
    • Managed client communication in English and Hungarian via phone and email
    • Maintained structured case records and supported VIP client workflows
    • Coordinated with internal teams and external stakeholders to resolve cases
  • Freelancer
    Remote Administrative & Client Operations Manager
    BANKING AND INSURANCE
    April 2022 - April 2024 (2 years)
    Budapest, Hungary
    • Provided remote administrative support to clients
    • Managed databases, and structured documentation workflows
    • Updated and maintained websites using CMS platforms (WordPress/Wix)
    • Created and scheduled digital content for organizational communication
    • Supported client communication and operational coordination
  • GKMS IP Law Firm
    Legal Administrative & IP Case Support Specialist
    LEGAL
    March 2021 - March 2022 (1 year)
    Budapest, Hungary
    • Drafted and translated legal correspondence related to trademarks and patents
    • Communicated with clients and public offices in English and Hungarian
    • Maintained case tracking systems and structured administrative records
    • Supported intellectual property application workflows and documentation

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Education

  • Master of Urban and Regional Planning
    Portland State University
    2014
    Master of Urban and Regional Planning
  • B.Sc.
    University of Minnesota
    2009
    B.Sc.

Skill set

Categories