Freelancer profile translated to English.

Description

Sylvie Pinto – Office Manager & Administrative Assistant

Specializing in internal management, process optimization, and administrative automation, I organize and streamline your structure to maximize efficiency and allow you to focus on what matters most.

My areas of expertise:

• Administrative Management: Workflow organization, document management, team coordination.

• Office Management: Task supervision, supplier relationship management and optimization.

• Process Optimization: Audit, workflow redesign, repetitive task automation.

• Invoicing: Quotes, payment tracking, customer follow-ups.

• Pre-accounting & Payroll: Document management, bank reconciliations, balance sheet preparation.

• Customer & Supplier Support : Request processing, dispute management, and customer experience improvement.

• Purchasing & Procurement : Supplier research and negotiation, logistics tracking.

• Performance Analysis : KPI tracking, reporting, and administrative results analysis.

Adaptability:

I adapt very quickly, offering maximum flexibility to meet your needs.

Benefits of our collaboration:

• Tailored Expertise : Customized solutions to meet your company's challenges.

• Collaborative Partnership : Active listening and transparent communication to co-create effective strategies.

• Transparency and Reliability : Rigorous follow-up ensuring concrete results.

• Measurable Impact : Improved productivity and reduced administrative costs to support your growth.

Tools mastered:

PayFit, Silae, Desk Analytique, Zapier, Make, Microsoft Office, Notion, Slack, Trello, Shopify, Canva Pro, Adobe Creative Suite.

Virtual assistant, administrative assistant, executive assistant, Office manager

Industry field of expertise

Languages

French
Native or bilingual
Portuguese
Native or bilingual
English
Basic
Spanish
Conversational

Workplace preferences

Remote only

Primarily works remotely

Sp Office Gestion
Administrative Management
CONSULTING AND AUDITS
March 2021 - Today (5 years and 5 months)
Île-de-France, France
I assist executives in delegating time-consuming administrative tasks and regaining control of their schedules.My experience as a freelance sole proprietor has allowed me to develop a fast, secure, and tailor-made approach to optimize your organization.

My commitment

• Save time: I free up over 20 hours per month by taking charge of managing invoices, emails, schedules, and HR processes.

• Efficient digitalization: I implement digital tools to eliminate manual tasks and reduce errors.

• Absolute confidentiality: Your data is protected by secure and GDPR-compliant solutions, ensuring total discretion.

My personalized approach

• Custom audit: I analyze your inefficiencies to precisely identify areas for improvement.
• Turnkey solutions: Automations, monthly reports, and optimized workflows are implemented quickly (in under 48 hours).
• Flexible collaboration: Remote and according to your needs, for quick integration without prolonged adaptation periods.

My areas of intervention:

Complete administrative outsourcing
• Invoice management and customer follow-ups
• Schedule organization and appointment setting
• Digital filing and secure archiving (Google Drive, Dropbox)

Process optimization
• Time-consuming task audit
• Workflow automation (emails, reports, CRM)
• Creation of custom templates to boost your efficiency

Private and confidential assistance
• Proactive management of professional emails
• Coordination with your service providers
• Complete administrative support tailored to your needs

Why choose my service?

• Immediate adaptability: Operational within half a day to a full day.
• Dedicated to executives: Lighten your mental load to focus on what matters most.
• Total transparency: Real-time access (Zoho, Trello) and monthly reports.
Administrative Management Invoicing Management Pre-accounting Management Time and Priority Management Organizational Consulting Service Provider Management Email Management Digital Communication Calendar Management Office Manager Discretion and Confidentiality Customer Follow-ups Unpaid Follow-ups Telephone Follow-ups Mastery of IT Tools Zoho Creator Trello Notion Google Drive Microsoft Office Dropbox Administrative Assistance Search Engine Optimization (SEO)
Er immobilier
Real Estate Agent
February 2021 - January 2022 (11 months)
78200 Mantes-la-Jolie, France
PRIMBATI
Executive Assistant
May 2020 - March 2021 (10 months)
78130 Les Mureaux, France
Telephone and email reception. Management of workers' schedules. Management of the manager's agenda. Management of quotes, invoices, pre-accounting. Management of the vehicle, telephone, and IT fleet.