Sylvie Dugrand

I support leaders and self-employed individuals from various sectors (real estate, construction, HR, personal services, wellness, management consulting, etc.) in managing their administrative and organizational tasks.

💻 My areas of intervention:

- Administrative management and file tracking

- Event, travel, and schedule organization

- Implementation and optimization of collaborative tools

- Communication & marketing support (mailings, visual aids, newsletters, etc.)

- Assistance with public/private tenders

🛠 Tools mastered: Office Suite, G Suite, Canva, ClickUp, Eventbrite, Mailjet, Systeme.io, Teachizy, Kajabi, EDOF…

As a versatile assistant within a local authority, I played a central role in the organization, administrative management, and operational monitoring of decision-making bodies and institutional life.

💻 Main missions:

- Organization and administrative management of institutional meetings (community councils, commissions, etc.) and drafting minutes

- Coordination and organization of official events (new year's greetings, inaugurations, public meetings)

- Relations with external partners and public bodies (State, Prefecture, Region, Department, Municipalities)

- Creation, online publication, and monitoring of the community's public tenders

- Direct support to the President and Director General (general secretariat, priority file tracking)

- Monitoring of road-related operations and management of relations with concerned municipalities and companies

- Management and piloting of the community's archiving

- Organization of equipment provision to municipalities

Key skills developed:

✔ Organization of institutional events and multi-stakeholder coordination

✔ Mastery of administrative procedures and public tenders

✔ Management of relationships with diverse and demanding partners

✔ Ability to work transversally in a complex environment

Reporting to the Regional Director, I provided strategic and operational support to ensure the smooth running of the region and coordination with the head office.

💻 Main missions:

- Direct assistance to the Regional Director in managing priorities and strategic files

- Development, updating, and monitoring of regional dashboards (performance indicators, activity tracking)

- Organization and monitoring of HR processes: interview scheduling, onboarding, training tracking in conjunction with HR and the training department

- Customer recovery tracking and information transmission to the dedicated department

- Supervision, training, and support of agency assistants to harmonize practices and optimize administrative efficiency

- Implementation and animation of internal communication fostering regional team cohesion

- Coordination of information (sometimes confidential) between head office and local agencies

- Management of regional marketing materials and organization of their supply

- Point of contact for key account requests for the region

Key skills developed:

✔ Management of cross-functional projects and inter-departmental coordination

✔ HR monitoring and employee support

✔ Supervision of administrative teams and process harmonization

✔ Rigor in handling confidential information

✔ Sense of organization and analytical skills (dashboards, performance tracking)