Freelancer profile translated to English.

Description

I am a senior consultant specializing in process optimization and delivery structure.

Organizations engage me when clear insights are needed quickly: where is a process getting stuck, why is delivery still sluggish, or how can a team work more efficiently without extra overhead.

I work with short, focused 2-week engagements in which I:

• analyze one process or workflow

• sharply identify bottlenecks

• determine priorities

• deliver a concrete, actionable improvement plan

• work fully remote

My style: analytical, structured, no-nonsense, and always focused on practical progress.

I don't deliver thick reports, but clear decisions and concrete steps that have an immediate impact.

Ideal for organizations that:

• want clarity quickly

• need a fresh, senior perspective

• want to accelerate delivery

• want to streamline processes

• prefer remote support

Industry field of expertise

Languages

Dutch
Native or bilingual
French
Native or bilingual
English
Fluent
Spanish
Fluent

Workplace preferences

Remote only

Primarily works remotely

BPOST
Program Mgt : Organisation & Coordination HEAD OF LABOUR MARKET INTELLIGENCE CEL
PUBLIC SECTOR
May 2024 - Today (2 years and 1 month)
Brussel, Belgium
Manager - New Collaboration Model for bpost & Interim Partners (€480M) -Designed and launched a new collaboration model, including a European public tender (RFP) -Contracted new interim partners and implemented supporting tools -Rolled out improved processes across the entire interim employee journey (employer branding, needs detection, demand planning, partner matching, recruitment, payroll, evaluation, invoicing, reporting, etc.) -Led change and transition management across all business units (sorting, distribution, transport, retail, contact center, and central services), up to the end-user hiring managers -Established compliance regulations for the new model, contracts, and processes
Project Delivery Process Optimization Change Management Team Alignment Cross-functional Collaboration
BPOST
Change Mgt : Stakeholder Mgt & Storytelling CHANGE MANAGER
April 2022 - May 2024 (2 years and 1 month)
Specialised in driving organisational change by aligning stakeholders and building compelling narratives. I translate complex transformations into clear, engaging stories that create buy-in, reduce resistance and ensure sustainable adoption.
BPOST
LEADERSHIP & INTERACTION COACH
September 2020 - April 2022 (1 year and 7 months)
Empowering leaders and teams through targeted coaching and training. Expert in identifying development needs, managing resistance to change and strengthening leadership impact through effective interaction and behavioural insight.