Sylvain Touchon

• ● Self-employed company "LE VILLAGE INFORMATIQUE" with services mainly B2B:

• ● IT/Network troubleshooting

• ● Repair and installation of office equipment (multifunction copiers)

• ● Website creation and maintenance

• ● Server installation (Synology NAS),

• ● Install, diagnose, and troubleshoot IT, network, and mechanical problems

• ● Perform in-depth analysis of complex network connections

• ● Handle specialized interventions on client workstations in a Client/Server network environment integrating messaging functions

• ● Ensure configuration and parameterization of all functions of the marketed products in complex environments integrating a security approach

• ● Network commissioning of multifunction copiers (printer/fax/scanner function)

• ● Install, configure, and troubleshoot on PC and Mac

• ● Installation and configuration of network backups (Wooxo)

• ● Appointment scheduling and phone follow-up, Hotline, hardware deployment

• ● Advise, inform, and train customers on new products,