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Sylvain LevySL

Sylvain Levy

AI & Automation

€380/day
Lyon, FR
0-2 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Sylvain

Specializing in AI and automation, I help companies that want to structure and make their operations reliable by creating automated processes designed for service quality and time savings. Each automation is designed as a robust mini-system: fewer human errors, controlled deadlines, and a better experience for your teams and your clients.

What I do
Analysis of your existing workflows (purchasing, support, back-office, etc.) to identify repetitive tasks that degrade quality or generate errors.

Design and development of automation modules (AI agents, scrapers, scripts, no/low-code or code integrations) that integrate with your current tools.

Implementation of dashboards, alerts, and controls to monitor process performance and maintain control over important decisions.

My way of working
Field-oriented approach: precise understanding of your business constraints

Tested, documented automations that can be transferred to your teams so they can evolve them over time.

Clear communication, short iterations, and focus

Example of a project
For a player in the agri-food sector, creation of an automated module for collecting and analyzing competitor prices, allowing the weekly offer to be constructed each week.

Partial automation of the processing of customer support tickets

Why contact me
In all trades, there are repetitive or tedious tasks that are essential but disrupt the activities where we are most effective. My goal is not to replace human work with automation, but to make teams more efficient by allowing them to focus on high-value-added tasks, where their expertise cannot be replaced.

Link to my "Mobile Developer" profile:
  • French

    Native or bilingual

Can work on-site
Lyon (up to 50km)

Experience

  • Potager City
    Automation of customer support ticket processing
    AGRICULTURE
    October 2025 - Today (8 months)
    Lyon, France
    The objective is to relieve the reduced customer support team. Following the analysis of the current workflow, this mission is divided into 4 stages:
    - Automatic categorization of customer support tickets upon creation
    - Daily/weekly or on-demand report on the situation
    - (Upcoming) Automatic generation of discount coupons
    - (Upcoming) Automated response to customers
    n8n AI Agent Workflow JavaScript AI Automation
  • Potager City
    Automation of a purchasing process - Price collection
    AGRICULTURE
    March 2025 - May 2025 (2 months)
    Lyon, France
    As part of simplifying tasks for the PURCHASING department, I was asked to create a module for analyzing competitor prices and their positioning relative to ours.
    Each week, the module analyzes competitor sites and proposes a purchase offer based on the products offered in our store.
    AI Agent AI Automation Process Improvement JavaScript Workflow

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Education

  • BAC +5, Ingénieur en mécanique général option système électronique et programmation
    ENSMM (Besançon)
    2010

Skill set

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