Sylvain Hoareau

🔶 OPERATIONAL MANAGEMENT OF YOUR BUSINESS

▪️ Processes & Tools

Avoid human errors in the daily management of your business. Have a global view of your organization's operations and associated partners. Improve your performance and results: collaborative vision, traceability, responsiveness, cost control.

▪️ Knowledge Management

Enhance your know-how and skills. Capitalize on your experiences. Reduce administrative tasks, customer support costs. Save time in training new partners. Reduce internal written exchanges through direct access to information.

▪️ Time Management

Optimize your time. Efficiently organize your schedule. Reduce your mental load.

▪️ Cybersecurity

Implement organization and methods in case of crisis and limit service loss.

🔶 RECRUITMENT & DELEGATION

▪️ Identify key positions to recruit

Structure your business by recruiting the most important roles. Build a stable and sustainable team.

▪️ Implement an effective recruitment process

Prepare and optimize job interviews without stress. Adopt the recruiter's posture to identify the right profile. Make talents want to work with you.

▪️ Implement employee and client onboarding & offboarding

An effective and productive partner quickly from the start. Enable new hires to integrate more easily by creating a strong relationship with their work environment and colleagues. Save time and energy by avoiding repetition for each new partner. Foster quality relationships with your partners.

▪️ Management

Develop your management posture for better, stress-free, and aligned management of your employees. Strategic and operational management of your business. Solve problems and make decisions. Communicate your needs, track task status, get updates, and define your partners' degree of freedom. Ensure they want to stay and share your vision.

🔶 THE ROLE OF THE ENTREPRENEUR

▪️ Clear vision of your business

Define your goals and vision. Establish a short, medium, and long-term strategic plan. Implement the best strategy to achieve your goals. Communicate this vision, lead by example, and inspire engagement.

▪️ Optimization of your organization

Discover and develop your way of working to be more efficient. Plan and organize work and projects, facilitate the achievement of results. Make the most of your personality style and that of others. Reduce stress.

🔶 DEVELOP YOUR ONLINE PRESENCE

▪️ Grow your business through marketing

Deeply master the intricacies of marketing through a simple 10-step structure. Analyze your current marketing to identify the most important areas for improvement. Build your strategy and action plan for the entire year, so you just have to act. Make your business shine and generate more revenue.

▪️ Personal Branding

Develop your personal branding strategy and start executing it to make your personal brand shine. Create professional opportunities. Create your personal brand platform.

I am currently assisting an acupuncturist who launched her practice 8 years ago in Paris.

Her challenges:

❌ She didn't have enough clients

❌ She thought she had done everything

❌ She felt disillusioned

After studying her operations and the actions she had taken, I quickly realized she lacked visibility.

I recommended she test and activate only 3 levers:

✅ Update her Google My Business profile

✅ Register on an online consultation management platform for alternative medicine practitioners and an online appointment booking service for patients

✅ Redesign her website to include SEO, calls to action, and high-value information

🚀 In 2 months, she gained +37 new clients and doubled her revenue since June 2020 (post-COVID).

🔜 I am now working on her communication and other levers to grow her business (partnerships, seminars, social media presence).

The Transmission Assistance Unit operates in 3 business areas:

It manages, operates, and performs Level 2 maintenance in these areas.

Environment: 20 people, Transmission (SDH, DWDM, USRN, GSM-R access), Networks (2 MPLS networks, 1 DCN network), Cybersecurity (2 gateways), responsible for ~3K assets.