About Sylvain
French
Native or bilingual
English
Fluent
Tamil
Native or bilingual
Spanish
Fluent
Experience
- TurnkMarketing ManagerNovember 2022 - Today (3 years and 9 months)Bordeaux, France- Steering the marketing strategy- Implementing this strategy on the appropriate channels- Website management (Webflow)- Content creation (posts, videos, articles, and use cases)- Automation (Make + Zapier)- Website tracking (Google Analytics + SemRush)- Team management, animation, and change management
- TurnkProduct BuilderJune 2022 - November 2022 (5 months)Bordeaux, France- Software product design: Defining the functional and technical requirements of a software product and creating detailed specifications for development teams.- Software product development: Hands-on experience in programming, testing, and deploying large-scale CRM / ERP software products (Salesforce and Hubspot)- Workflow automation: Automating work processes and improving operational efficiency through Make and Zapier.- Collaboration and project management: Working with multidisciplinary teams to successfully complete software product development projects, ensuring all stakeholders are informed and involved throughout the process.- Technology knowledge: Familiar with cutting-edge technologies such as CRM / ERP systems, relational databases, APIs, development frameworks, and Cloud technologies.
- Loom Consulting,Training Project Manager / Product OwnerJuly 2019 - June 2022 (2 years and 11 months)14 Rue François de Sourdis, 33000 Bordeaux, FranceTraining Project Manager at Cdiscount: Within Cdiscount's IT department, I am responsible for training new arrivals at Cdiscount for the purchasing, supply chain, and finance teams. For business tool training- Designing training plans (defining pedagogical objectives, training tools)- Creating training materials (manuals, e-learning, presentations) and gathering necessary information from business experts- Conducting training sessions (project launch or new employees)- Evaluating training For IT-organized training- Supporting teams in implementing their training (pedagogical objectives, tools, human and material resources)- Administrative follow-up of IT training- Welcoming new employees to the IT department and continuous improvement of the onboarding process. For team activities- Administering the IT tools online learning platform (LMS) (Moodle)- Monitoring ancillary projects- Managing training activities and presenting KPIs using Power BI
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Education
- Master of BusinessESCEN School of Business and Digital Economy2017Master of Business Administration (MBA)
- Bachelor of BusinessESCEN School of Business and Digital Economy2015Bachelor Web Business