Freelancer profile translated to English.
Back to original languageAbout Sylvain
Email deliverability specialist, I help companies improve their inbox placement rates and secure their campaigns.
I address all issues related to sender reputation: data analysis (bounces, spam, engagement), blacklist removal, technical blocking correction, and overall performance optimization.
With experience in technical support and emailing, I bring both an analytical and operational approach to resolve deliverability issues and ensure reliable sending.
Emailing specialist with proficiency in many platforms: Brevo, Sarbacane, Selligent, Zeta, Mailjet, Messaging, and other routing and marketing automation solutions.
My areas of intervention:
Complete deliverability audit (inbox placement, domain/IP reputation)
Performance analysis (bounce rate, spam, engagement)
Blacklist/blocking diagnosis and resolution
SPF, DKIM, DMARC protocol setup and optimization
Strategic recommendations (list hygiene, segmentation, sending volume)
Support for continuous campaign improvement
My goal: maximize inbox placement and sustainably secure your sending capacity.
🔹 Strengths
Technical expertise in deliverability
Analytical skills and rapid incident resolution
Results and performance-oriented approach
Support/customer relations experience
English
Conversational
French
Native or bilingual
Remote only
Primarily works remotely
Experience
- Cheetah Digital (Marigold)Deliverability Engineer EMEA & NASOFTWARE PUBLISHINGJanuary 2016 - June 2025 (9 years and 5 months)Lille, FranceSetup of IP pools, sending subdomains... Monitoring, Alerting Marketing Strategy Splunk, Google, SPF, DMARC, DKIM FBL, Microsoft, Signal Spam, Validity, Spamhaus, Barracuda.....Communication with IPs, ISPs (Microsoft, Orange, Google...Client management such as Mc Donald, Lagardère, Lacoste, Hermès, Real Madrid.....
- Cheetah DigitalGlobal Support EMEASOFTWARE PUBLISHINGJanuary 2016 - January 2021 (5 years)Lille, FranceIncident management, consulting on emailing solutions CCMP, Cheetahmail, Engage+, Messaging, HTML Campaign Management, API, Databases, Splunk, CSV, Excel, Jira, Salesforce, import/export, SQL... Clients McDonalds, Hermès, Boden, Lacoste, Castorama, Reworld Media, Real Madrid, Arsenal, Carmelia....
- NOCIBEStore IT Support N2RETAIL (SMALL BUSINESS)January 2012 - January 2015 (3 years)Villeneuve-d'Ascq, FranceTroubleshooting and IT management for stores Store work management, Deployments Management of service providers (Footfall, MMF, Orange, Cylande…) Go-live (UR – Winstore - Générix) Headquarters Intranet Management Nocibé
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Education
- No Code, AI and AutomationAlegria2026L'IA Nocode combine l'intelligence artificielle et les outils de développement sans code. Cette convergence facilite la création d'applications, améliore l'efficacité des processus et permet de personnaliser les expériences client tout en automatisant des tâches fastidieuses.
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