Freelancer profile translated to English.
Back to original languageAbout Sylvain
Senior UX designer / Researcher & UX strategist, I work with both large corporations and startups.
Call on me for:
💡 Helping you build your UX strategy, intervening in the innovation process, and validating high-value concepts.
🔎 Building and conducting your research, mapping your users' experience and ecosystem; piloting user tests to gather feedback and optimize your products and services.
💬 Facilitating ideation and co-design workshops with your users and collaborators.
🖥️ Materializing your concepts into interfaces (app, website, business application, software, connected object, etc.).
My references: Orange Bank / Evaneos / SNCF / Banque Postale / Roche Diabetes Cares / Banque Populaire / Europassistance / Ministère De La Défense / Thecamp / ...
Feel free to contact me for a coffee chat! ☕️
English
Fluent
French
Native or bilingual
Can work on-site
Paris (up to 15km)
Experience
- THOM GroupHead of UX & DesignE-COMMERCEOctober 2024 - Today (1 year and 10 months)Paris, FranceLeading the UX and Design strategy to support the group's digital transformation across 3 markets (France, Italy, Germany).• Implementing a user-centered methodology to understand needs and behaviors.• Translating insights into optimized journeys across e-commerce, retail, and CRM channels.• Defining and monitoring UX indicators to measure performance and guide iterations.• Managing designers, structuring the team, and fostering a design culture across brands.
- VNF - Voies Navigables de FranceLead UX DesignerENVIRONMENTALMay 2023 - Today (3 years and 2 months)Paris, FranceDesigning the UX strategy to support the development of the river economy nationwide.• Deployment across state digital channels for multiservice consistency.• Creation and optimization of internal tools to support teams in adopting the UX approach.• Implementation of a user-centered approach serving the general interest.
- GOBELINS ParisUX Strategy TeacherEDUCATION AND E-LEARNINGMarch 2023 - Today (3 years and 5 months)Paris, FranceCreating the UX strategy program for professionals and companies, at the intersection of design, business, and user research.• Developing educational content and facilitating sessions.• Supporting participants in the practical application of the strategic UX approach.• Lead trainer for the discipline.Thumbnail for When UX strengthens companies' digital strategy:…
Reviews
Erik
Evaneos
Reviewed on 10/30/2023
Sylvain is very autonomous and reactive. He helped us better understand the needs of our users in our B2B and B2C tools. He handled user research from A to Z, concluding with a complete and clear presentation. I highly recommend him.
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Education
- M2 | UX Designer | Digital Project ManagerGobelins2016Obtenu avec mention bien Majeur : UX Design Matières : - Digital Project Management - Strategic Planning - 360° Communication - Creative Direction
- M1 | Digital & Online CommunicationISCOM2015Digital Communication UX/UI Design Digital Marketing Social Media Option : Ergonomie