Freelancer profile translated to English.
Back to original languageAbout Sylia
Professional bringing diverse experience in customer support and administrative assistance, with strong skills in CRM, organization, and file management.
I am capable of handling complete assignments, including client follow-up, email and call management, file creation, and the implementation of effective tools to optimize processes. My main objective is to provide reliable, structured, and results-oriented service.
I am also able to work autonomously, manage my time effectively, and adapt quickly to changing project needs. Organized, rigorous, and attentive to detail, I ensure professional and human support for each client.
French
Native or bilingual
English
Fluent
German
Basic
Can work on-site
Paris (up to 50km)
Experience
- Panorabanques.comBanking Product AdvisorBANKING AND INSURANCESeptember 2024 - Today (1 year and 11 months)Paris, FranceProspecting and advising on financial products, from the simplest to the most complex.Assistance in connecting clients for car financing (leasing)Tax optimization and tax shelter solutionsCredit buy-back and management (consumer and professional)Opening and managing bank accountsAdvice on real estate and financial investments
- Université Paris 8 Vincennes-Saint-Denis.Research AssistantRESEARCHFebruary 2022 - September 2022 (7 months)Paris, FranceParticipation in data compilation projects for applied linguistics research.• Collection and organization of data from various corpora.• Analysis and interpretation of results using specialized software such as R, AntConc, and various optical character recognition (OCR) tools.• Writing a detailed final analysis presenting the results and interpretations. Participation in data compilation projects for applied linguistics research.• Collection and organization of data from various corpora.• Analysis and interpretation of results using specialized software such as R, AntConc, and various optical character recognition (OCR) tools.• Writing a detailed final analysis presenting the results and interpretations.
- AcademyEnglish TeacherEDUCATION AND E-LEARNINGApril 2023 - Today (3 years and 4 months)Paris, FrancePrepare and adapt interactive courses for online teachingLead sessions via videoconference (Zoom, Google Meet…)Monitor student progress and provide personalized feedbackCreate and share digital teaching materials (PDFs, quizzes, videos)Manage course scheduling and student communicationsMotivate and engage students remotely with interactive activities
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Education
- Master in Theoretical and Applied LinguisticsUniversity of Paris 82022Analyse et fonctionnement des langues, communication interculturelle, didactique des langues, rédaction professionnelle, linguistique appliquée.