Freelancer profile translated to English.

Description

9 years of experience: IT and digital solutions deployment projects, change management in an international context (APAC, Middle East, Africa) Agile methodology, V-cycle. Location: Paris, occasional travel (France and international)

Industry field of expertise

Languages

French
Native or bilingual
English
Native or bilingual
Spanish
Conversational
Arabic
Basic

Workplace preferences

Can work on-site

Paris (up to 50km)

Africa Global Logistics
IT Project Manager
LOGISTICS AND SUPPLY CHAIN
January 2025 - Today (1 year and 5 months)
Paris, France
- Managing the global version upgrade of Terminal Administrative Solutions (TAS) for African port terminals (+45 locations across Africa)

- Cross-functional Manager for RUN operations management (Support organization, implementation of processes and Level 2 Support documentation with Solution Experts, weekly priority review via Monday)

- Project Manager API / Manifest Integration (RUN project organization, implementation of IT architecture processes and documentation with Solution Experts, weekly priority review via Monday)

VBS (Vehicle Booking System) Project: project scoping, weekly development review and schedule adjustments.
API IT Project Management Monday
Parfums Christian Dior
Senior Project Manager - eCommerce roll-out
E-COMMERCE
January 2023 - Today (3 years and 5 months)
Paris, France
(Ekkiden Consultant) Salseforce SFRA solution roll-out, global change management for APAC markets:
- Taïwan: headless to SFRA migration,
- Korea, Australia, New Zealand: Shopify to SFRA migration,
- Indonesia: non-vending to SFCC migration (market opening)

Global project Governance:
- Kick-off preparation and presentation
- change management and project scoping (workshop lead, scope review and gap presention to the market),
- Study restitution to formalize the final solution scope
- Weekly project follow-up with the Market to review the global project streams achievement and features delivery. Organize workshop or trainings if needed (PSP, fraud Management, Order Management, Salseforce onboarding)
- UATs coordination with central QA team: features activation and local market support to test in training environment,
- Hidden Production preparation: setting of the Production environement with the Delivery Manager, testing scenarios proposal defined with the market
- Go live organisation: cutover preparation and coordination with Delivery Manager, monitoring of the Production environment as "one team" with central, regional and local teams
- Support: One month "hypercare" with daily then bi weekly calls with project stakeholders to review the bugs and issues faced by the market. local team support and transition to classic Service Now support
Project Management Agile Methodology Salesforce International Relations Diplomacy Change Management
Bollore Transport et Logistics Corporate
IT Project Manager - ePayment Solutions
February 2020 - February 2023 (3 years)
Paris, France

Payment solution deployment for logistic and shipping clients worldwide:
• Payment partners implementation and solution roll out for African market (bank, mobile operators and aggregator, Web payment, USSD, POS), WBS and API settings,
• Link between Terminals, support team, payment partners, solution editor,
• Solution deployment (UAT, GO live, support level 2), local team training, change management

E-billing solution creation for SPOT clients : User stories, package delivery and implementation, UAT, payment partner implementation and settings, Go Live: Ivory Coast, Nigeria,

Billing solution deployment in Timor Leste (Tibar Port): Solution Expert coordination (two people) for solution settings, project governance with internal partners (Finances, TOS, Asycuda), training participation