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Svitlana SamoilovaSS

Svitlana Samoilova

Sales and AI Specialist | Call Analysis

€140/day
Alicante, ES
3-7 years
Call Analysis
Sales Analysis
AI Content Creation
Digital Copywriting
CRM and Commercial Automation

Average response time: 1 hour

Freelancer profile translated to English.
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About Svitlana

Description

I help companies improve their sales and optimize their commercial processes through call analysis, the use of Artificial Intelligence, and professional content creation.

I have experience in B2B sales, leading sales teams, and business process analysis. I have worked with CRM solutions, sales process optimization, and call analysis to identify improvement opportunities, detect objections, and increase sales effectiveness.

My services include:

• Sales call analysis with detailed reports, objection detection, and recommendations to improve conversion.
• Content creation for social media, blogs, and websites using AI tools.
• Writing commercial texts, product descriptions, and professional emails.
• Market research, competitor analysis, and report generation.
• Information organization, documentation, and administrative support.

I work in an organized, results-oriented manner with clear communication. My goal is to help each client save time, improve their processes, and make decisions based on useful information.
Software Publishing
Digital and IT Services
E-commerce
Digital Business Models
Telecommunications

  • English

    Conversational

  • Russian

    Native or bilingual

  • Spanish

    Conversational

  • Ukrainian

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • adit agency
    Sales Manager
    SOFTWARE PUBLISHING
    January 2025 - February 2026 (1 year and 1 month)
    Kyiv, Ukraine
    • Led and coordinated the sales team to achieve commercial objectives.
    • Analyzed team performance and sales indicators to identify improvement opportunities.
    • Supervised and analyzed sales calls to improve communication quality and increase conversion rates.
    • Trained and coached sales advisors in sales and negotiation techniques.
    • Designed strategies to optimize the sales process and improve customer experience.
    • Managed B2B client relationships and participated in key negotiations.
    • Prepared sales reports and tracked results for management.
    Call Analysis Sales Analysis Business Development CRM and Sales Management
  • Binotel
    B2B Sales Executive and CRM Integration Specialist
    TELECOMMUNICATIONS
    February 2023 - December 2025 (2 years and 10 months)
    Jarkov, Ukraine
    • Advised companies on the implementation of IP telephony, CRM, and commercial process automation solutions.
    • Analyzed each client's needs to offer solutions tailored to their business.
    • Analyzed sales calls to identify improvement opportunities, detect objections, and optimize the sales process.
    • Developed recommendations to improve customer communication and increase sales effectiveness.
    • Conducted product demonstrations and sales consultations.
    • Managed the complete sales cycle: prospecting, negotiation, and closing deals.
    • Helped clients optimize their sales processes through digital tools.
    CRM and Commercial Automation CRM and Commercial Automation CRM and Sales Management CRM and Sales Management

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