Freelancer profile translated to English.

Description

Management and organization consultant, expert in Operational Excellence, performance and process optimization, Lean Management & Six Sigma, BI and Steering Systems.

Data-oriented, with an interest in IT and digital solutions.

Lean Six Sigma Green Belt & Lean Management Black Belt Certified

Mobile in France and internationally.

I worked for 3 years as deputy director of the Operational Excellence department and member of the COMEX of an international industrial site, and more than 4 years as a management and technology consultant at Accenture.

I have led numerous performance improvement, business and technology transformation projects, particularly in the industrial sector (Energy, Utilities, Mining & Metals...) but also in Public Service and Telecommunications.

Languages

English
Native or bilingual
German
Conversational
French
Native or bilingual

Workplace preferences

Can work on-site

Paris (up to 50km), Rennes (up to 100km), Lille (up to 100km), Lyon (up to 100km), Bordeaux (up to 100km)

engie
Management Consultant
ENERGY AND UTILITIES
February 2024 - October 2024 (8 months)
- Project management for the industrialization of industrial equipment purchases for one of the main BUs in France. Estimated gain: €8.2M/year
- Support for the BU's global purchasing director in setting up her performance program with various geographies (France, Spain, Portugal, Germany). Improved cooperation between purchasing and operational functions.
- Project management for the reorganization and simplification of an engineering subsidiary
- Supporting a subsidiary in the deployment and animation of a process approach.
- Training part of the team in Lean Six Sigma, Green Belt level. Facilitating a working group to develop skills and activities in Operational Excellence.
Organizational consulting Organizational transformation Purchasing strategy Purchasing Process Operational excellence Project management Team management Lean management Lean six sigma Coaching
Veolia
Consultant & Lean Coach
September 2022 - December 2023 (1 year and 3 months)
Deployment of a performance improvement and contractual commitment compliance program.

Example of results:

*-50% stock of late customer requestsin 4 months with a customer service team

*+90% of interventions carried out per day and -50% of failed interventionsin 3 months with a team of plumber-readers

*-75% of reports sent lateto the community with a sanitation compliance control service

Method:
Immersion in the field, data collection, analysis of contracts and commitments, workload / capacity study
Facilitation of collective intelligence workshops for problem solving. Construction of an action plan
Design and deployment of a visual dashboard and continuous improvement routines
Training and coaching of Lean project managers and team leaders accompanied
Lean management Coaching Project management Visual management
BOUYGUES TELECOM
Support for Marketing performance management
TELECOMMUNICATIONS
March 2022 - August 2022 (5 months)
Construction of a steering tool for an offer enrichment program:Study of the program mechanics, definition of monitoring KPIs, construction of the tool: Budget construction, LF, calculation of the real effect and the forecast effect.
Design and monitoring of the construction of a dashboard to monitor customer retention performance
Business intelligence Performance management KPIs Churn Loyalty Customer Loyalty/ Retention