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Suzanne DinsmoreSD

Average response time: 1 hour

About Suzanne

I’m a Risk, Compliance & Internal Audit Executive (CPA) with 25+ years of experience working inside large, highly regulated financial institutions.

I help organizations fix complex regulatory, risk, and control issues—especially when things feel fragmented, unclear, or under pressure from audit or regulatory scrutiny.

My background spans enterprise risk governance and hands-on execution, which means I don’t just design frameworks—I step in and make them work in practice. I’ve led large-scale remediation efforts, rebuilt control environments, and supported regulatory exams, working closely with business leaders, compliance, audit, and regulators.

Clients typically engage me when they need to:
• Prepare for or respond to regulatory exams or audits
• Stabilize or redesign QC, monitoring, or testing programs
• Strengthen control environments and reduce repeat issues
• Improve issue management, root cause analysis, and remediation execution
• Translate regulatory requirements into clear, practical processes

I bring a pragmatic, execution-focused approach—quickly assessing the situation, structuring the problem, and delivering solutions that are scalable, sustainable, and regulator-ready.
While I have deep experience in financial services, including mortgage servicing and originations, my work applies broadly to any regulated or control-intensive environment.
  • English

    Native or bilingual

Can work on-site
San Antonio (up to 50km), Austin (up to 50km)

Experience

  • WELLS FARGO
    Executive Director – Corporate Risk Regulatory Execution
    BANKING AND INSURANCE
    October 2022 - April 2026 (3 years and 6 months)
    San Antonio, United States
    Lead large-scale remediation governance for critical regulatory and operational risk exposures across mortgage servicing and enterprise operations. Key Contributions:
    • • Lead resolution of high-severity regulatory and operational risk issues across servicing, default, and enterprise functions
    • • Oversee end-to-end issue lifecycle, including risk identification, root cause analysis, corrective action development, and validation
    Enterprise Risk Transformation Regulatory Issue Management & Remediation Internal Audit Control transformation QA testing
  • Wells Fargo
    Business Execution Director – Home Lending Business Excellence
    BANKING AND INSURANCE
    July 2016 - September 2022 (6 years and 2 months)
    San Antonio, United States
    Led risk governance and control infrastructure across large-scale mortgage servicing and originations operations. Key Contributions:
    • • Owned governance of complex regulatory and operational risk issue portfolios across servicing operations
    • • Led RCSA execution, strengthening risk identification, control evaluation, and governance practices
    • • Partnered with business leaders to enhance control design and regulatory compliance
    • • Implemented automated monitoring controls, improving efficiency and sustainability
    • • Managed regulatory and policy change processes, including CFPB rule implementation
    • • Designed and enhanced post-closing QC and compliance monitoring frameworks aligned to regulatory expectations
    • • Strengthened monitoring and testing programs through risk-based methodologies, improving issue detection and remediation outcomes
    • • Supported regulatory exams and investor audits, ensuring accurate documentation, testing outputs, and executive-ready reporting
    • • Reviewed and validated control outputs to ensure consistency and regulator readiness
    • • Led consolidation and transformation of Quality Assurance and Exam Management functions
    • • Reduced staffing by ~20% while increasing risk coverage and program effectiveness
  • WELLS FARGO / WACHOVIA
    Corporate Audit - Senior Audit Manager
    January 2007 - January 2016 (9 years)
    Led large-scale audit coverage across mortgage servicing, originations, and default operations during periods of heightened regulatory scrutiny. Key Contributions:
    • • Directed audit coverage supporting regulatory enforcement actions and remediation closure across key servicing functions
    • • Assessed compliance with CFPB, OCC, and investor requirements, identifying control gaps and supporting remediation
    • • Evaluated control effectiveness and delivered actionable recommendations to strengthen control environments
    • • Built audit data analytics capabilities, expanding coverage and improving testing effectiveness
    • • Established strong working relationships with regulators and examination teams

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Education

  • Bachelor of Arts
    Texas State University
    Bachelor of Arts

Certifications

  • Certified Public Accountant
    AICPA
    2000

Skill set

Categories