You're seeing this page as if you were . The main menu is still yours, though. Exit from immersion
Suzane CapitaoSC

Suzane Capitao

Consultant Satisfaction & Customer Experience | Survey

€650/day
Paris, FR
15+ years

Average response time: 1 hour

Freelancer profile translated to English.
Back to original language

About Suzane

Passionate about customer marketing studies with 15 years of experience in research and consulting firms, here is what I offer in my mission catalog:
- # I prepare the data: Python (with Pandas and Numpy) and Power BI
- # I analyze it
- # I format it in Dataviz or storytelling (Power BI)

Alternatively, I implement customer listening systems (hot or cold feedback):
- # I set up surveys from A to Z (questionnaire creation, programming, processing, and analysis)
Or
- I act as a project manager to manage the system

All this with a smile, curiosity, listening, and flexibility, qualities that define me according to my peers or clients I have worked with.

My goal will be to provide you with key and strategic information to enable you to implement operational actions.

See you soon to discuss your project!
  • French

    Native or bilingual

  • Portuguese

    Native or bilingual

  • English

    Fluent

Can work on-site
Paris (up to 50km)

Experience

  • JOIA DATA
    Data Analyst
    January 2021 - Today (5 years and 5 months)
    Île-de-France, France
    For 15 years in data analysis and "Customer" oriented studies, I bring my expertise to help companies in this approach.
  • INIT (Satisfaction, Fidélité & Expérience Client)
    Account Manager
    June 2017 - June 2020 (3 years)
  • INIT (Satisfaction, Fidélité & Expérience Client)
    Research Director
    June 2013 - May 2017 (3 years and 11 months)
    Implementation, monitoring, and management of customer listening and customer performance projects.

Recommendations

Be the first to recommend Suzane

Help this freelancer shine by sharing your experience working together.

These freelancer profiles also match your criteria

AgathaA

Agatha Frydrych

Backend Java Software Engineer

4.7

(3)

2

BaptisteB

Baptiste Duhen

Fullstack developer

4.6

(4)

5

AmedA

Amed Hamou

Senior Lead Developer

4

(2)

7

AudreyA

Audrey Champion

Web developer

4.3

(3)

4

Education

  • Specialized MBA, Marketing
    MBA ESG
    2004
    MBA spécialisé, Marketing
  • Master's Degree, Business Administration specializing in Marketing Management
    Université Paris-Est Créteil (UPEC)
    2003
    Maitrise , Administration Gestion des Entreprises spécialité Management Marketing

Certifications

  • Data Analyst
    LePont
    2021
    Python 3 Microsoft Power BI Machine learning SQL
  • DU Data Analyst
    Université Cergy
    Microsoft Power BI Notions in Machine Learning Notions in SQL Python

Skill set

Categories