Freelancer profile translated to English.
Back to original languageAbout Susanne
Your community is growing, but daily management takes up so much time that you can barely work on your business anymore? New members aren't properly onboarded, become inactive, and cancel again?
That's exactly what I prevent.
I help coaches and online entrepreneurs keep their community active and vibrant by taking over daily management and onboarding of new members.
The result: 2-3 hours saved daily and significantly fewer cancellations from inactive members.
I am Susanne, Community Manager and Virtual Assistant for coaches and online entrepreneurs.
What sets me apart: I myself built and led a community of 500+ people for 4.5 years, contributing to €1.4 million in revenue. I understand the entrepreneurial side. I think proactively, not just reactively.
My focus areas:
• Community Management & Active Member Support
• Onboarding of New Members
• Virtual Assistance & Admin Support
• Launch Support & Coordination
Fully remote, currently open to 1-2 new projects.
Just write to me, I look forward to connecting!
German
Native or bilingual
Can work on-site
Linz (up to 50km)
Experience
- International Business OperationsBusiness Operations & Executive Support (Remote)CONSULTING AND AUDITSMarch 2021 - February 2026 (4 years and 11 months)• • Building, leading, and coordinating a cross-location team of over 500 people in a remote environment.• • Responsibility for structural setup, internal processes, and communication systems.• • Operational relief of the management by taking over organizational and coordination tasks.• • Organization and optimization of onboarding processes and internal training structures.• • Central point of contact between management, executives, and teams.• • Active support of company growth with a revenue volume of over €1.4 million.• • Ensuring stable workflows and reliable team management in a remote environment
- SparIndependent LeadershipJanuary 2020 - January 2023 (3 years)Independent leadership of the fruit and vegetable department. Responsible for goods ordering, delivery acceptance and control, product presentation, and team coordination. Ensuring daily departmental operations and independent decision-making for organizational tasks
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Education
- VOCATIONAL TRAINING2018
- Vocational School Altmünster2018