Freelancer profile translated to English.
Back to original languageAbout Susana
💻I help online trainers, academies, and digital businesses organize their daily operations so they can focus on their students and growing their business.
I handle time-consuming administrative and support tasks, bringing order, clarity, and follow-up to daily operations.
I can help you in areas such as:
• Email organization and management
• Calendar and meeting coordination
• Student, task, and process tracking
• Support in administrative management and basic invoicing
• Document organization in digital tools
• Daily operational support
I work with autonomy, responsibility, and a practical approach, adapting to each client's way of working to facilitate uncomplicated delegation.
I have previous experience managing a business autonomously with remote supervision, handling invoicing, contracts, customer service, and operational organization.
I have also coordinated teams and processes in demanding environments, developing a high capacity for organization, follow-up, and problem-solving.
I am currently continuing my training in digital tools and process automation to offer increasingly agile and efficient support.
If you need support in the operational part of your digital business, I will be happy to help you.
Spanish
Native or bilingual
Remote only
Primarily works remotely
Experience
- Profesional independienteAdministrative Virtual Assistant | RemoteEDUCATION AND E-LEARNINGSeptember 2025 - Today (9 months)Support for online trainers and digital businesses in organizing their daily operations, facilitating the management of administrative tasks and internal processes.Main responsibilities:• Email and calendar management and organization• Task and process tracking• Document organization in digital tools• Support in invoicing and basic administrative management• Daily operational support
- Fundación DiagramaCook and Food ManagementJune 2022 - June 2023 (1 year)Amposta, CT, SpainManagement of the food area of a residential center, coordinating menu planning and supply control.Order organization, inventory management, and compliance with hygiene and safety protocols.Responsible for the daily coordination of the area and administrative tasks related to suppliers and resource control.
- MercocámaraWarehouse Section ManagerOctober 2018 - March 2019 (5 months)Amposta, CT, SpainTeam coordination in a production environment, organizing daily tasks and ensuring the fulfillment of work objectives.Monitoring operational processes, stock control, and team activity supervision to guarantee efficiency and quality in production.
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Education
- Virtual Assistant Certification, Virtual Assistance / Administrative ManagementMamis Digitales2026Certificación Asistente Virtual, Asistencia Virtual / Gestión Administrativa
- Professional Certificate ADGG0208, Administrative Activities in Customer RelationsMicrodelta Soft2020Certificado de Profesionalidad ADGG0208, Actividades Administrativas en la Relación con el Cliente