Sunny Gupta

I help eCommerce businesses plan, design, and implement marketing and automation systems that drive scalable growth.

I work at the intersection of business, marketing, and technology — guiding founders and teams on what to build, how to build it, and how to make it perform.

Most businesses don’t fail because of lack of tools — they fail because of lack of structure. Disconnected systems, manual workflows, and unclear execution lead to lost revenue and inefficiency. I specialize in solving this by creating clear, actionable system plans and aligning both business and technical teams toward execution.

In my work, I have:

• Planned and structured CRM systems with CTI integration, defining workflows, lead pipelines, and agent operations

• Designed WhatsApp automation strategies for customer journeys including acquisition, retention, and re-engagement

• Guided development and marketing teams on implementing automation systems, tracking, and integrations

• Built end-to-end growth strategies covering funnels, campaigns, and conversion optimization

• Helped businesses transition from manual operations to structured, scalable systems

I don’t just “set up tools” — I define the architecture behind them.

I work closely with:

• Business owners to understand goals and bottlenecks

• Marketing teams to align strategy with execution

• Developers to ensure clean, scalable implementation

My focus areas:

• Marketing & Automation Strategy

• CRM & Workflow Planning

• WhatsApp & Retention Systems

• Conversion & Funnel Optimization

• eCommerce Growth Systems

If you’re looking for someone who can think at a system level and guide your team toward efficient execution — I’d be glad to help.

Let’s plan and build systems that scale your business.