About Sudharshana
I am a Munich-based freelance Product Manager and Salesforce Consultant with 12+ years of experience leading the design and delivery of enterprise-scale SaaS solutions across Retail, Healthcare, and BFSI.
I specialize in owning end-to-end product and platform delivery—from discovery and design through execution and rollout—working independently or leading cross-functional, multi-vendor teams across engineering, data, and business stakeholders.
My Salesforce expertise spans Sales Cloud, Data Cloud, Net Zero Cloud, and Agentforce AI, with a strong focus on complex data models, scalable workflows, and intelligent automation for global organizations.
I have led teams in building executive dashboards, operational analytics, and AI-enabled decision systems, translating ambiguous business problems into clear product roadmaps and deliverables. I am equally comfortable acting as a hands-on product owner or as a program-level lead, coordinating multiple workstreams and driving outcomes with minimal supervision.
I bring a structured, pragmatic leadership style—combining strategic thinking with delivery discipline—and thrive in environments that require autonomy, accountability, and stakeholder trust.
Hindi
Native or bilingual
German
Conversational
English
Basic
Can work on-site
München (up to 50km)
Experience
- N3XTCODERProduct Manager – AI for Impact Edition IIApril 2025 - May 2025 (1 month)Munich, BY, GermanyLed the development of a circularity assessment tool aimed to help Architects evaluate and enhance building circularity from an early design phase. It was hosted by N3XTCODER in partnership with BBSR (Federal Institute for Research on Building, Urban Affairs and Spatial Development).• Leveraging my background in product design and sustainability, I conducted an in-depth analysis of the existing tool to map user flows and decode the underlying calculation logic.• Facilitated structured discussions with a cross-functional team and domain experts to refine the problem statement and define project priorities to deliver within a 6-week agile sprint.• We delivered a clickable prototype with a streamlined-simplified user experience, integrating AI-guided assistance with smart tooltips, an ML-based material suggestion/matching logic anda custom GPT for value-added insights.
- Salesforce Business Group, AccentureProduct Manager/Consultant – SalesforceJune 2021 - January 2025 (3 years and 7 months)Bengaluru, Karnataka, IndiaPrimarily led product innovation and delivery for our Sustainability initiatives as part of Salesforce Business Group (Global) with recent focus on integrating Data Cloud + Gen AI + Agentforce with cross-cloud use cases to support industry stories with a sustainability perspective.• As the Sustainability capability leads, successfully guided the discovery, roadmap development, solving, and delivery for the following solutions: PCAF -based accountingsolution, supplier engagement, healthcare emissions and technical assets like composable connectors for data ingestion.• Enabled global product GTM efforts across markets with demos, enabling materials andsustainability strategy influencing sales >$20M for both the native platform capabilities and custom solutions.• Worked directly with Salesforce product teams on multiple co-innovation opportunities for Net Zero Cloud. I led these initiatives from a delivery standpoint and supported as a sustainability SME.• Consistently collaborated with the global stakeholders, building trust and showcasing team Agility to meet critical timelines and support client initiatives.• Supported Asset innovation, RFPs and solution estimations across industries and clients as a Salesforce Functional Consultant and/Sustainability SME:Retail:◦ Delivered a Data Cloud + Agentforce + Marketing Cloud based personalized experience for retail with omnichannel service intelligence, a shopper agent, Einstein-based personalized offers and sustainable choices◦ Conceptualized a sustainability-based loyalty solution leveraging multiple SF clouds for a Salesforce regional hackathon across partners and received 2nd place among ~40 teams.
- myWizard, AccentureBusiness AnalystNovember 2017 - June 2021 (3 years and 7 months)Bengaluru, Karnataka, India'myWizard' is an insights-driven platform to enable end to end Delivery Automation to and build intelligent enterprises for the client. As a lead Business Analyst, I designed and oversaw delivery of multiple custom applications.• Supported discovery workshops working directly with senior Accenture leadershipunderstand requirements, translate to low-fid wireframes and refine as detailed user stories for the delivery teams.• Demonstrated agility and ability to solve complex problems – Detailing requirementsfor a multi-stage budget approval solution for global use, designed the initial conceptwireframes for a mobile app and delivered a working app MVP in 1.5 months.• Conceptualized the E2E process flow using EPC for an Automation Store – Cataloging, asset certification compliance and value-based usage tracking.• Learned and enabled team on creating EPCs (Event-driven Process Chains) and enabled TFS (Team Foundation Server) for project management for 200+ members.
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Education
- Post Graduate Certificate in Product ManagementKellogg Executive Education2024The program consisted of 350+ hours of learning, featuring concise recorded sessions led by esteemed faculty from Northwestern University, Kellogg school of management. Through a series of assignments, we delved deep into essential topics, deepening our understanding. The culmination was an enriching capstone project, synthesizing concepts across the entire product lifecycle—from initial design to commercialization.
- B.E. Electronics and CommunicationsSona College of Technology (Affiliated to Anna University2012- As student joint secretary, I was part of the IVENOR (IETE, Salem sub-center Techfest) organising committee - I headed the compering team for some major events in my engineering department - I represented the college/University in the inter-university chess championship held in Sathyabama College, Chennai (2009) - Attended a 5 day workshop on MATLAB and LABVIEW from IIIT, Pune - Final year project: Diagnosis of ADHD on the basis of theta/Beta ratio using MATLAB by processing EEG signals
Certifications
- Certified Expert in Climate Risk ManagementFrankfurt School of Finance and Management
- Learn German with John Berlin (A1 to B1)Udemy