Stewin Vargas

— Management of a product assortment of over 300 references and a portfolio of 10-15 suppliers, negotiating commercial terms to maximize margins and delivery times. Execution of seasonal purchasing strategy aligned with brand positioning and commercial objectives. Analysis of sales and product performance: sell-through, gross margin, and stock turnover for data-driven decision-making. Management and optimization of the open-to-buy budget, reducing inventory excess and improving operational efficiency. Identification of cost-saving opportunities through renegotiation of terms and comparative supplier analysis. Preparation of periodic reports for management with key purchasing KPIs.

— Proactive management of a portfolio of 90 clients, achieving sustained improvement in satisfaction and reduction of incidents. Improvement of incident resolution time through the implementation of preventive actions based on continuous feedback. Preparation of performance reports and KPI tracking for internal teams and clients. Control and monitoring of budgets and expenses associated with managed accounts. — Coordination with internal teams to ensure a consistent and high-quality customer experience.

— Management of 30 daily calls with consistent achievement of the KPI of 5 weekly meetings converted into effective sales. — Management of the complete sales cycle: prospecting, presentation, negotiation, and closing. — Maintenance and updating of client portfolio in CRM, ensuring structured follow-up of each opportunity. — Effective handling and resolution of inquiries, requests, and complaints in a high-volume environment. — Sustained achievement of commercial objectives in a high-demand environment.