Steven Rehmann

I am a dedicated and customer-oriented freelancer with many years of experience in customer service, sales, and digital media.

Through my training and my total of four and a half years of experience in retail, I have gained extensive experience in direct customer interaction. My daily tasks included advising customers, solving problems, handling complaints, and ensuring high customer satisfaction. Additionally, I worked as a gas station attendant for several years, where I further developed my skills in customer communication, organization, and independent work.

In addition to my professional experience in customer contact, I have been self-employed in the online sector for several years. I built my own YouTube channel and successfully developed a community with over 35,000 subscribers. Here I gained valuable experience in content creation, social media, community management, and communication with a large target audience.

Furthermore, I have been involved in reselling for several years, gaining extensive knowledge in online retail. My tasks included customer service, processing inquiries, handling orders and returns, product presentation, and optimizing sales processes.

Through these various experiences, I bring a combination of customer orientation, strong communication skills, digital understanding, and an independent work ethic. My goal is to reliably support companies in their customer service and administrative tasks.

I am happy to take over your professional customer communication, answer inquiries faster, and relieve the owner of daily business.

I am happy to be your Virtual Assistant | Customer Service | E-Mail Support | Editor