Freelancer profile translated to English.

Description

Invested in everything I undertake, I have the firm conviction that with work and perseverance, all objectives can be achieved. I have a strong interest in project management, team management, business development, and customer experience.

After several years in these fields, within international groups such as Apple, Amazon, or PSA, I wish to leverage the skills acquired throughout my various positions, in a creative and stimulating environment.

Languages

French
Native or bilingual
English
Fluent

Workplace preferences

Can work on-site

Paris (up to 50km)

AMAZON
BUSINESS DEVELOPER
E-COMMERCE
January 2022 - Today (4 years and 5 months)
Clichy, France
Strategic management of a portfolio of sales partners to drive sustainable revenue growth.
Analysis of customer KPI data and proposal of recommendations to maximize the potential of assigned sales partners. Advertising Project Management:
Management of Marketplace advertising campaigns
Management, monitoring, and optimization of advertising performance, SDOS Coordination of Advertising and Marketplace Europe teams in monitoring and developing client portfolio growth
Implementation of a European process facilitating the transition between Advertising & Marketplace
Writing of training materials for ADS & AMPS teams
APPLE
MANAGER
TELECOMMUNICATIONS
August 2016 - March 2022 (5 years and 7 months)
Paris, France
Team Management (Coaching, Development Plan)
Monitoring, tracking, analysis, & reporting of KPIs
Guardian of customer experience, loyalty & company vision
Inclusion & Diversity Project Manager:
Training for managers/employees (biases, stereotypes, discrimination...)
Writing of I&D content at the EU level
Implementation of the DEI retail recruitment program
Management of the Black@Apple FR project
Creation of FR retail communication materials
PSA
BUSINESS MANAGER
AUTOMOBILE
September 2015 - August 2016 (1 year)
Paris, France
JUNIOR BUSINESS MANAGER
PPSA PEUGEOT CITROEN | 2015 - 2016
Management, Analysis, Monitoring & Reporting of commercial profitability
Creation and management of performance studies
Implementation of operational optimization projects