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Steve JacobsSJ

Steve Jacobs

Expert in Merchandising and Retail Optimization

€750/day
Hasselt, BE
15+ years

Average response time: 1 hour

Freelancer profile translated to English.
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About Steve

Looking for an experienced freelance retail expert who immediately gets to work on the shop floor? Then you've come to the right place.
I am Steve Jacobs, manager of FM Projects and active as a freelance visual merchandiser, field sales agent, and retail auditor throughout Flanders. No intermediaries, no account managers. You work directly with me.
Brands, retailers, and suppliers engage me when they need someone who knows the shop floor, can switch quickly, and delivers results. Someone who knows how a shelf should be placed, how a display is most noticeable, and how a store visit contributes to sales and brand experience.
What I do:
Visual merchandising — planograms, displays, rack jobbing, cross-installations, remodeling, and window dressing. Your brand visible in the right place and at the right time.
Field sales — brand representation on the shop floor. From product presentations and market research to contract negotiations and complaint handling.
Retail auditing — objective store audits with real-time reporting via our own audit app. Photos, findings, and concrete recommendations per store location.
Consulting — retail strategy and store experience advice for brands and retailers.
Flexible, reliable, and always on time. Active throughout Flanders. Quickly deployable.
  • Dutch

    Native or bilingual

  • German

    Basic

  • English

    Conversational

Can work on-site
Hasselt (up to 50km)

Experience

  • FM Projects
    Specialist in the retail experience
    RETAIL (LARGE RETAILERS)
    March 2004 - Today (22 years and 5 months)
    Hasselt, Belgium
    At FM Projects, we believe that a strong customer relationship starts with a positive brand experience and a pleasant encounter. These two pillars are essential for customer loyalty and repeat purchases, forming the basis for commercial success. We combine experience and engagement in a professional approach that helps your organization move forward. Our goal is clear: to create an unforgettable brand experience that binds customers to your brand.
    products to compliance with agreements. With this personal approach, we ensure that every link in the chain contributes to a powerful brand experience. This way, we build satisfied customers together who not only return but also actively recommend your brand.
    Retail Customer Service Storytelling
  • UNIZO Limburg
    Board Member
    RETAIL (SMALL BUSINESS)
    November 2022 - Today (3 years and 9 months)
    Hasselt, Belgium
    In addition to our core tasks, we offer ample opportunities to further expand and strengthen your business network. We regularly organize professional information sessions where experts share insights on the latest trends and developments within your field. Furthermore, we implement targeted actions and initiatives that promote entrepreneurship in our province, allowing you to fully benefit from new opportunities and growth possibilities. These activities are designed not only to support your business but also to strengthen local economic dynamics and enhance your market presence.
    Customer Service Retail Storytelling
  • UNIZO Hasselt
    Chairman of the Governing Body
    May 2018 - Today (8 years and 3 months)
    Hasselt, Belgium
    An economically strong city is the backbone of a thriving society, where trade, business, and innovation reinforce each other. In such an environment, both residents and entrepreneurs benefit from a dynamic ecosystem. UNIZO Hasselt plays a key role in this. As a champion for an attractive business climate, the organization is committed to making Hasselt grow as an inspiring center for collaboration and encounters.

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Education

  • Certified Performance & Improvement Expert
    IAuditor
    2024
    Certified Performance & Improvement Expert Online Marketing
  • Project Management
    Project Management

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