About Stephen
French
Native or bilingual
English
Native or bilingual
Experience
- RATPTransition ManagerTRANSPORTATIONMay 2025 - Today (1 year and 1 month)Noisy-le-Grand, France• • Audit of the HAM/SAM part (Fleet Management)• • 90,000 positions, 30% improvement• • Project ROI over €1M in license cost savings• • ServiceNow Configuration• • Improvement recommendations
- Groupe CreOTransition ManagerRETAIL (LARGE RETAILERS)January 2026 - April 2026 (3 months)Fort-de-France, Martinique• • Context of implementing a DR plan for a retail company in Martinique◦ o DR plan heavily focused on business and NOT IT, the stakes are on the revenue of this supermarket chain◦ o Implementation of a crisis management governance◦ o RFP and choice of the technical solution in the Cloud◦ o Implementation of a satellite solution◦ o Writing of technical DR procedures◦ o Writing of business procedures with the business units◦ o Writing of test scenarios◦ o Test with IT switchover
- OguresConsultant TOM – RFPCONSULTING AND AUDITSJanuary 2026 - March 2026 (2 months)Paris, France• • In a post-TSA context following a Carve Out◦ o Preparation of RFPs covering IAM/AD support◦ o Due diligence to find the best suppliers, those before Carve Out or bringing in new players◦ o Review of service contracts for all support Towers◦ o Implementation of reversibility strategies◦ o Proposal of TOM to exit TSA
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Education
- SAFe ITIL 42026SAFe ITIL 4
- ITIL V2 2000SCRUM Certification 20242012ITIL V2 2000