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Stephanie ValetSV

Stephanie Valet

E-commerce Assistant / Customer Service

€125/day
Sarcelles, FR
0-2 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Stephanie

Hello,

I am a professional in Information and Communication, specializing in digital communication. I am passionate about my work, persistent, and responsive to my clients' requests.

I am particularly interested in issues related to digital marketing. SEO, Social Media, Email Marketing.
During my academic studies, I also acquired knowledge in graphic design (Indesign, Photoshop, Illustrator) and in CMS like WordPress and Prestashop (theme installation, plugin installation, daily site management).

I offer you my skills for your projects and activities in the following areas:

- Community Management
- Webmarketing
- Website creation with CMS
- Logo creation and other visuals (flyers, business cards, etc...)
- Mobile version creation for websites (for those who already have a PC version)

Do not hesitate to contact me!
  • French

    Native or bilingual

  • English

    Basic

Remote only
Primarily works remotely

Experience

  • ECO PLUS
    E-commerce Assistant
    E-COMMERCE
    May 2019 - December 2022 (3 years and 8 months)
    Paris, France
    - Customer Service Management: (Receive phone calls, inform a client, transmit technical and commercial data, record order data, verify order completion conditions)
    - Manage client and supplier files
    - Webmarketing
    - Marketplace communication management (EBay, CDiscount, Amazon)
    E-commerce Customer Service Marketplace
  • AGIRES DEVELOPPEMENT
    Digital Communication Assistant
    EDUCATION AND E-LEARNING
    May 2017 - July 2017 (2 months)
    Paris, France
    Community management
    Creation of graphic materials
    Management and updating of the ABILITY SEARCH search engine
    Adwords account management
    Google Analytics Reporting
    Monitoring Community Management Graphic Design Email Marketing Video Editing

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Education

  • Bachelor's Degree in Information and Communication (specialization in New Media and Digital Communities)
    University of Saint-Denis (Paris8)
    2017
    Ensemble de cours théoriques et pratiques qui permet de se former aux pratiques et aux enjeux des nouvelles technologies de l’information et de la communication. Conception et réalisation d’ interfaces graphiques, réflexion sur l’architecture de l’information , rédaction des contenus, promotion et référencement sont des connaissances spécifiques enseignées au long de ce parcours.

Skill set (16)

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