Freelancer profile translated to English.
Back to original languageAbout Stéphanie
Your business is running.
Clients are there.
Projects are moving forward.
Your team too.
And yet, you sometimes feel like everything still rests on your shoulders.
You coordinate projects.
You answer every team question.
You decide priorities.
You manage unexpected issues.
You remain the point of contact for almost every decision.
As your business grows, this way of operating becomes difficult to maintain.
And that's precisely where I come in.
Today, I support growing B2B consultants as an Online Business Manager (OBM) | operational right-hand.
My role: structure, coordinate, and manage operations to keep projects moving, priorities clear, and the business running smoothly.
I don't come from the startup world.
For over 10 years, I've worked in roles where organization, coordination, and follow-up are at the core of the job.
NGOs, foundations, international cooperation organizations: I've coordinated projects, monitored budgets, supported partners, implemented processes, and ensured links between many stakeholders. I also served as a right-hand to management.
This experience has taught me one essential thing:
when an organization grows, difficulties rarely stem from a lack of skill. They most often arise from a lack of structure, visibility, and coordination.
Today, I help my clients to:
↳ prioritize and organize actions
↳ coordinate teams and service providers
↳ track projects and deadlines
↳ structure tools, processes, and responsibilities
↳ implement effective operational management
My goal: enable your business to run more smoothly, more predictably, and with less daily dependence on you.
If operations take up too much space and prevent you from focusing on your business growth, let's talk.
French
Native or bilingual
English
Conversational
Remote only
Primarily works remotely
Experience
- OuibrandOperational Right-Hand | OBMSOCIAL NETWORKSSeptember 2024 - December 2024 (4 months)Montréal, CanadaI supported a director leading several businesses (consulting, content, service provision, and team management) whose daily life was entirely absorbed by operations.Everything depended on her: project coordination, service provider follow-up, priority management, and decision-making.To bring structure and fluidity back into the business, I:↳ structured all operations within Notion (CRM, projects, processes, team coordination)↳ clarified roles, responsibilities, and validation workflows↳ managed daily operational coordination↳ organized weekly prioritization of tasks↳ ensured follow-up with partners and service providersResults:✓ a smoother and better-structured business✓ a director freed from a significant part of the operational workload✓ better visibility on priorities and ongoing projects✓ a partner pipeline anticipated several months in advance for the YouTube podcast
- Hélène B.Operational Right-Hand | OBMHEALTH AND WELLNESSMay 2024 - December 2024 (7 months)Paris, FranceOnline Business Manager | Life & Energy CoachSupported a therapist and coach in structuring and launching a new flagship offer.The goal was to transform an idea into a marketable offer while laying the organizational groundwork for its development.↳ Clarification of the offer and participation in its structuring↳ Organization and coordination of the beta test↳ Development of the launch backward plan↳ Creation and setup of a custom Notion space (CRM, client tracking, dashboards)↳ Structuring of the Discord space dedicated to the program↳ Operational monitoring of the various project stages until launchThis assignment allowed me to intervene at the intersection of strategy, organization, and execution to transform a vision into a concrete and structured project.
- Hautes FréquencesOperational Right-Hand | OBMHEALTH AND WELLNESSMarch 2024 - September 2024 (6 months)Paris, FranceI supported a consultant, an expert coach, whose business relied entirely on her personal involvement.The absence of an operational system made client management time-consuming and limited her ability to grow her business.To structure the business operations, I:↳ created a Notion space centralizing CRM, projects, tasks, and documentation↳ automated invoicing and payment tracking processes↳ structured the client journey from onboarding to closing↳ implemented rituals and processes for more autonomous operationResults:✓ largely automated administrative tasks✓ real-time visibility into client activity✓ smoother operation, less dependent on manual interventions✓ more time dedicated to expertise and business development
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Education
- Master 1 in Private LawCenter for Distance Learning of Madagascar2012Master 1 en Droit privé
- Senior Media Management / Community ManagementExpert in SMM / CM2022Après 7 ans dans l'administration, j'ai souhaité aidé des entrepreneurs du web dans cette thématique. Et ainsi voulant offrir mes services en ligne, je me suis formé auprès d'un expert en social média management. Une formation axée sur : - développer la notoriété d'une marque; - faire une stratégie de présence sur les réseaux sociaux; - suivre les résultats : reporting; - effectuer une veille concurrentielle et technologique; - établir un calendrier éditorial; - animer et interagir avec les différentes communautés (clients, fans, followers, internautes, etc.) ;
Certifications
- Web ToolsVirtual Assistant - Senior2022
- Project ManagementNational Institute of Accounting and Business Administration Sciences2021