Freelancer profile translated to English.

Description

After several years of experience as an executive assistant and office manager, I chose to become an entrepreneur by developing my own business within Soa Pur. This entrepreneurial experience has allowed me to strengthen my versatility, my organizational skills, and my ability to simultaneously manage operational, administrative, and relational responsibilities. It has also refined my vision of service, customer relations, and the daily management of a structure.

Today, with a thoughtful approach aimed at a sustainable balance between professional commitment and quality of work, I wish to set this activity aside to become a freelancer. My goal is to offer my skills in outsourced executive assistance, administrative support, and coordination to companies looking for reliable, autonomous, and immediately operational support, without the constraints of hiring.

Rigorous, reliable, and with excellent interpersonal skills, I leverage my experience to support teams and management in a targeted, structured, and efficient manner, within a flexible and professional collaboration framework.

Industry field of expertise

Languages

French
Native or bilingual
Portuguese
Native or bilingual
English
Conversational

Workplace preferences

Can work on-site

Ormesson-sur-Marne (up to 50km)

SOA PUR
President & Co-founder
HEALTH AND WELLNESS
February 2023 - Today (3 years and 4 months)
Saint-Maur-des-Fossés, France
Co-founding and strategic development of an urban spa focused on premium well-being. Operational management, service structuring, and contribution to the brand's commercial growth. Responsibilities & achievements:
• Development of the concept, definition of market positioning, and construction of the service offering.
◦ Implementation of operational processes to optimize efficiency, service quality, and customer satisfaction.
◦ Daily management of the business: coordination of services, team supervision, and quality control.
◦ Development of the commercial strategy and participation in marketing activities (communication, content, partnerships).
◦ Analysis of customer needs and adaptation of services to strengthen retention and perceived value.
◦ Contribution to strategic decisions: budget, priorities, investments, performance monitoring.
Team Management Communication Strategy Social Networks General Management Customer Relations
EDM PARIS
Office Manager
November 2021 - July 2023 (1 year and 8 months)
Paris, France
Office Manager at EDM Paris, an international company specializing in the supply and installation of marble. I ensured the smooth operational and administrative functioning of the company while directly supporting management.
Key responsibilities:
• Complete organization of management's business trips (scheduling, logistics, administrative management) and call screening.
• Coordination and management of travel for 17 project managers in France and internationally.
• Implementation of a travel agency system to optimize the coordination, transparency, and fairness of project managers' business trips.
• Tracking of installers' expense reports and daily interface with accounting.
• Hub role between support functions: HR, accounting, sales department.
• Welcoming clients, preparing appointments, and managing showroom visits.
• Management of the telephone and vehicle fleet.
• Organization and monitoring of international marble shipments, particularly for a project in Ukraine, including logistics and customs management.
• Coordination with international subsidiaries, executives, and project managers.
• Management of supply shipments from the Lisbon factory to various construction sites.
• Strengthening internal cohesion through the organization of team events twice a year and occasional small gestures fostering connection between employees and project managers.
Key skills utilized: international coordination, logistics, organization, administrative management, internal & external communication, sense of service, autonomy, process optimization, team animation.
Communication Ability to Unite Personnel Administrative Follow-up Well-being at Work Team Coordination
Duval
Commercial Project Manager
November 2019 - April 2020 (5 months)
Ivry-sur-Seine, France
Experience ended due to Covid. Being in the trial period, the latest hires had to be laid off while the rest of the team was on partial unemployment.
• My role was to manage culinary events in the pharmaceutical and media sectors (TV, radio, press).