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Stéphanie RakSR

Stéphanie Rak

Virtual Assistant / Customer Service

€125/day
Antananarivo, MG
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Stéphanie

🤝I support busy entrepreneurs, infopreneurs, and coaches in carrying out their projects.

Here is a non-exhaustive list of the services I offer: 📃

⌨️💻 ADMINISTRATIVE
- Data entry
- Data research 🧐
- Calendar management
- Layout of ebook, powerpoint, Word etc.

📱 COMMUNITY MANAGEMENT
- Content creation
- Visual creation
- Account moderation
- Research of relevant Hashtags

🖥️📞 CUSTOMER SERVICE

- Mail and chat management
- File processing

🖱️ WEBSITE
- Integration and Layout of articles under wordpress/ Shopify
- Creation of visuals for your article with Canva
- Layout of sales page with clickfunnel

📌 OTHERS

- Internet searches
- Prospecting
- Subtitling Youtube video (for your referencing)
- Agenda management

‼️ I am open to all other tasks. Come and discuss in PM
  • English

    Fluent

  • French

    Native or bilingual

  • Malagasy

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • Freelance
    Virtual Assistant
    May 2017 - Today (9 years and 1 month)
    ADMINISTRATIVE
    - Data entry
    - Data research
    - Layout of ebook, powerpoint, Word etc. SOCIAL MEDIA MANAGEMENT
    - Content creation
    - Visual creation
    - Account moderation
    - Research of relevant Hashtags
    - Youtube subtitle CUSTOMER SERVICE
    - Mail and chat management
    - File processing WEBSITE
    - Integration and Layout of articles under wordpress
    - Creation of visuals for your article OTHERS
    - Internet searches
    - Prospecting
    - Subtitling Youtube video (for your referencing)
    - Agenda management ‼️I am open to all other tasks. Come and discuss in PM
  • virtualassistance.fr
    Medical Telesecretary
    March 2021 - January 2022 (10 months)
    - Receiving calls
    - Management of doctors' emergencies
    - Appointment management
    - Transmission of messages between doctors and patients
  • NousGérons
    Customer service manager
    June 2020 - December 2020 (6 months)
    Nous Gérons is a real estate agency located in Paris, France. Usual tasks:
    - Mail management on Front
    - Verification of tenant candidates' files
    - Answering calls
    - Writing and integration of advertisements
    - Making appointments
    - Drafting leases
    - Rental management
    - Comparison of inventory

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Education

  • Master 2 (M2), Food Science and Nutrition
    University of Antananarivo
    2016
    Master 2 (M2), Sciences des Aliments et Nutrition
  • Baccalauréat série D
    Sekolintsika Analamahitsy
    2010
    Baccalauréat série D

Skill set

Categories