Freelancer profile translated to English.
Back to original languageAbout Stéphanie
Are you lacking the time and structure to effectively manage your daily organization?
Poorly managed or saturated inboxes
Late or incomplete customer responses
Accumulating quotes and invoices
Irregular customer follow-up
Forgotten or overdue follow-ups
Loss of information and lack of visibility.
- What I bring:
I support companies in setting up and managing an efficient administrative and commercial organization, in order to streamline communication, secure processes, and improve customer relations.
- Specifically, I intervene in:
. Email management and organization
. Responding to customer requests
. Creation and follow-up of quotes and invoices
. Customer follow-up and reminders
. Structuring work tools and methods
. Organizing internal processes
- Benefits for the company:
. Immediate time savings
. Better responsiveness to clients
. Clear and reliable organization
. Reduction of oversights and errors
. More professional and serene customer relationships
With 12 years of experience as a sales administrative assistant, I am always committed to providing customer satisfaction, and always with a smile.
I look forward to discussing your needs with you.
French
Native or bilingual
Can work on-site
Angoulême (up to 20km)
Experience
- REDES PADELSetterSPORTSNovember 2025 - Today (7 months)Setting up automation, then contacting potential clients of the business club to present the concept and service, ensuring their interest, and convincing them to book an appointment.
- Stéphanie Petit Assistante connectéeAdministrative AssistantPRIVATE EQUITYFebruary 2025 - Today (1 year and 4 months)Angoulême, FranceCarrying out administrative organization tasks for a mortgage brokerage business.Administrative and accounting transfer management for a broker.Mission Objectives: Structure information, optimize administrative organization, and save executives time.
- Pets and loveDigital AssistantSeptember 2025 - Today (9 months)Niort, FranceFirst, I collected non-archived client data. After analyzing the workflow and organization, I restructured it by implementing automation. Now, my client has a mini CRM that works on its own to collect client and pet data, with a clear real-time view of her activity. In parallel, I manage her website updates and schedule email campaigns.
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Education
- Professional BaccalaureateLEP Jean Caillaud2003Bac professionnel
- BEP Sales and Merchandising CAPLEP Jean Caillaud à2001BEP vente action marchande CAP